About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
3CX V20 Update 7 RC2: Key Enhancements for Seamless Communication
3CX V20 Update 7 RC2 delivers key fixes and improvements, boosting performance, reliability, and seamless communication across platforms.
Integrating Cellular Services with UCaaS
Discover how UCaaS Mobility 3.0 integrates with cellular services to enhance business communication and deliver greater functionality.
3CX V20 U7 BETA Unveils New Supervisor Role and Enhanced Call Metrics
The latest BETA release of 3CX V20 U7 introduces a game-changing Supervisor role for better management.
Sangoma and AWS Unite for Enhanced UCaaS and Contact Center Solutions
Sangoma Technologies is transforming business communications with its latest cloud-native solutions powered by AWS.
Maximising Disaster Recovery with Software-Based Phone Systems: Essential Benefits for Businesses
Effective disaster recovery is critical for South African businesses. Software-based phone systems ensure seamless communication and data protection during crises.
Seamless Integration of Your Phone System with Microsoft Teams for Enhanced Communication
Learn to integrate your existing phone systems with Microsoft Teams for seamless communication. This guide provides strategies for a successful…
Revolutionizing Business Communication: The Power of Vodia’s Browser Calling Solution
Vodia's browser calling solution transforms communication, enhancing convenience, reducing costs, and improving security without traditional phone systems.
Sangoma Divests VoIP Supply to Focus on Core Communication Solutions
Sangoma completed the sale of its VoIP Supply subsidiary, a strategic move to enhance its focus on Unified Communications and…
3CX Softphone V5.3 Beta: Enhanced Voicemail Transcription, Call Blocking, and SMS Control
The 3CX Softphone V5.3 Beta update adds new features like voicemail transcription, call blocking, and SMS restrictions to enhance user…
Essential Customer Experience Metrics to Track for Success in 2025
Understanding customer experience metrics is critical for businesses aiming to enhance their customer satisfaction and retention.