3CX launches Basic Edition and a free 4SC Basic tier, giving South African resellers a no-cost entry point to pitch…
3CX releases V20 Update 9 in Alpha with a redesigned Web Client, improved queue handling for call centres, and refined…
3CX V20 Update 8 (February 2026) introduces agentic AI call handling, on-premise transcription for POPIA compliance, and enterprise-grade contact centre…
3CX Enterprise Plus — previously only for larger deployments — is now available from 8SC tiers. Here's what this means…
3CX V18 reaches end of life on 1 May 2026. SMTP email will be blocked and RPS discontinued. SA resellers…
3CX enforces maximum extension-to-SC ratios from April 1, 2026. SA resellers must audit all deployments: smaller licences allow 5 extensions…
3CX V20 Professional AI features: automatic call transcription, AI call summaries, meeting notes, voicemail transcription. Requires Professional edition and V20…
3CX V20 Update 8 delivers AI call transcription, automated call summaries, AI-assisted provisioning, and enhanced call recording controls. Requires Professional…
3CX V20 Update 7 Final is production-ready with enhanced security, improved stability, and better admin reporting. SA resellers should update…
The latest 3CX V20 Update 7 Release Candidate 3 brings crucial fixes and improvements to enhance user experience.