Euphoria Telecom

Founded in 2010 Euphoria Telecom is a leading cloud-based business telephony provider in the South African marketplace.

Euphoria’s groundbreaking PBX system has over 200 powerful features that will take any business to the next level.

Euphoria

Euphoria has thousands of happy customers on their books all on month-to-month contracts. That’s right, they don’t tie anyone into a long-term contract, nor will they, ever.

Euphoria caters to business of all sizes from startups through to established multi-franchise operations. They also offer a robust Contact Centre solution. Their ever-expanding customer list includes many much-loved household brands like Takealot.com, Yuppiechef and VumaTel to name just a few.

Through the in-depth analytics that Euphoria delivers business owners can easily see exactly what is going on within their organisations at any given moment. And their system offers a full suite of Remote Working capabilities.

Euphoria Telecom has two head offices – one in Cape Town and another in Johannesburg – but their system is available in smaller metropoles across the country through a growing Reseller Program.

After a decade in operation Euphoria has earned a reputation as a customer-centric business that provides friendly and efficient aftersales service and support. And best of all customers who switch over to Euphoria can save up to 50% on their monthly business phone spend.

Euphoria Telecom was founded by George Golding, Conrad de Wet and Rafal Janik, and is managed by John Woollam and Nic Laschinger

Euphoria Telecom News

Euphoria: Three things your telephone system can tell you about your business

Learn from Zendesk’s CX Trends 2023 Report about the impact of personalized customer service, with insights from John Woollam, CEO of Euphoria Telecom. Explore how call data reveals patterns, preferences, and pain points, and how addressing repeat calls can save millions. Dive into the proactive strategies to engage disengaged customers and turn data into targeted solutions. Find out how business telephone systems empower tailored experiences, fostering loyalty and driving growth.

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Euphoria: Will phone numbers become relics of the past?

Phone numbers, like telephone books, may soon become a thing of the past. In fact, they’ve largely been unnecessary for over a decade. So why are we still holding on to them? In the below piece Euphoria Telecom CTO Nic Laschinger talks about phone numbers, why we have them, and why we don’t really need them anymore.

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