Direct Routing: Simplifying Communications for Hybrid Workplaces with Microsoft Teams
Learn how Microsoft Teams with Direct Routing can streamline your processes, enhance collaboration, and ensure compliance for a seamless communication experience.
Learn how Microsoft Teams with Direct Routing can streamline your processes, enhance collaboration, and ensure compliance for a seamless communication experience.
Discover how top organizations use AI to elevate CX and fuel growth, with key strategies and technologies that set them apart in a rapidly evolving landscape.
Enreach has unveiled a groundbreaking mobile integration for Microsoft Teams, enabling seamless communication across devices. This partnership with AudioCodes enhances user flexibility and maintains a professional identity, empowering businesses to thrive in modern workflows.
Integrating your CRM with cloud telephony offers businesses a unique advantage in enhancing customer service and productivity. Learn how this powerful combination streamlines operations and fosters personalized interactions for improved customer satisfaction.
Microsoft Teams has outperformed its competitors in recent tests, showcasing superior audio quality during virtual meetings. Discover how its advanced echo cancellation and noise suppression technologies enhance communication clarity, making it the top choice for businesses.
Discover how Bring Your Own Carrier (BYOC) transforms enterprise communications, offering flexibility and cost savings. This innovative model allows businesses to customize their telecom infrastructure to meet modern demands.
Inlayer has launched a new integration with Microsoft Teams that transforms device management and accelerates migrations. This innovative solution promises to reduce onboarding costs dramatically while enhancing security and operational efficiency.
Unlock the potential of your frontline workforce with Microsoft’s expert-led Frontline Fridays sessions. Discover strategies to enhance productivity, streamline operations, and ensure secure communication across your organization.
At Enterprise Connect 2025, Microsoft Teams showcased groundbreaking features designed to enhance collaboration and productivity in the hybrid workplace. Discover the latest advancements that are transforming communication and teamwork.
Sign up as a reseller for Fibre and Wireless Connectivity, VoIP/UCaaS and more.
Our teams has access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to line you up with the best supplier partner for your business.
South African businesses hold the key to driving the next wave of industrial innovation. By harnessing smart connectivity, they can enhance productivity, resilience, and competitiveness in a rapidly evolving market.
Jabra has introduced Engage AI Complete, a groundbreaking AI-driven software designed to enhance call center operations. This innovative tool not only analyzes conversations but also optimizes the agent-customer interaction experience, ensuring clearer communication and better outcomes.
Snom is redefining its brand to enhance integrated corporate communications while capitalizing on its IP telephony legacy. With a fresh strategy led by Fabio Albanini, the company aims to drive growth through innovative solutions and strategic partnerships.
3CX has once again proven its dedication to excellence by winning top awards for Spring 2025. Recognized by SourceForge and TopBusinessSoftware.com, these accolades highlight the software’s outstanding quality and user satisfaction.
The latest SMP 2.3 update introduces a robust Data Warehouse feature, revolutionising how service providers analyse customer interactions. This powerful tool allows for data-driven decisions, improving user experience and driving growth.
Choosing the right retail UCaaS solution can transform your business. Sangoma delivers scalable, reliable systems designed to elevate retail communication.
As hybrid work becomes the norm, ensuring meeting equity is crucial for team collaboration. Discover five effective strategies to enhance participation and communication, regardless of location.
Q-KON partners with Rivada to deliver Outernet connectivity across Africa, combining fibre-like speed and satellite reach through a secure, low-latency, gateway-less network powered by space-based laser links.
Delve into the evolving landscape of South Africa’s wholesale telecoms market with this comprehensive report. Discover key trends, competitor insights, and future forecasts essential for industry professionals and stakeholders.
Dive into the comprehensive 3CX Academy webinars this May, designed to elevate your skills and customer service. Whether you’re just starting or seeking certification, these sessions offer invaluable insights and practical knowledge.
In an unpredictable world, cloud technology is essential for businesses aiming to maintain operations during crises. This article delves into how cloud solutions foster resilience and safeguard business continuity when challenges arise.
Learn how the Cisco AI Assistant for Webex Contact Center transforms customer interactions by empowering agents and supervisors. This innovative technology streamlines workflows and enhances productivity, leading to improved customer satisfaction and operational efficiency.
Daniel Petrie from SIPez shares insights on the transformative journey of vCon, a groundbreaking data exchange format. Learn how vCon is set to revolutionise contact centers and enhance communication across platforms.
AI technology is transforming business landscapes, as illustrated by Metrigy’s recent study. Discover the impressive impact on customer satisfaction, cost reduction, and productivity enhancements that companies are experiencing.
For organizations in regulated sectors, on-premises unified communications offer unmatched security and control. Discover how this solution enhances compliance and operational reliability while maintaining essential collaboration features.
The new 3CX Windows Softphone 5.1 BETA introduces exciting features for receptionists, including advanced call forwarding rules and chat notifications. Discover how these updates can streamline communication and improve user experience in your office environment.
Navigating the complexities of Unified Communications (UC) can be challenging for businesses. This article delves into critical insights and strategies to ensure your UC goals align with overall business objectives, enhancing communication efficiency and reducing costs.
Transitioning to cloud-native solutions presents a strategic opportunity for organizations to enhance efficiency and reduce costs. This article delves into the significant benefits of adopting this modern architecture, emphasizing the importance of ROI in today’s competitive landscape.
Unified Communications as a Service (UCaaS) offers businesses a seamless communication experience. Discover how this cloud-based solution enhances productivity and collaboration for teams, regardless of location.
In today’s fast-paced digital landscape, understanding the significance of digital transformation and unified communications is crucial for telecom professionals. This article delves into key technologies that can enhance service offerings and operational efficiency, ensuring businesses stay ahead in a competitive market.
Unlock the full potential of the Vodia PBX User Portal with this detailed guide. Discover essential features, tips, and tricks to enhance your communication experience and manage your settings efficiently.
Significant changes to 3CX licensing are on the horizon, impacting trial keys and commercial subscriptions. Discover what these updates mean for your business operations and how to adapt effectively.
At Enterprise Connect 2025, Luware introduced its groundbreaking contact center solution, leveraging Microsoft Teams. Discover how this innovation enhances communication and integrates seamlessly with existing systems.
Snom Technology GmbH is undergoing a significant leadership change as Gernot Sagl steps down after years of service. Fabio Albanini takes the helm to drive growth and innovation across EMEA and APAC regions.
Discover how Strolid is revolutionizing the automotive industry with vCon standards for effective conversations. Learn how these innovations enhance customer interactions and streamline dealership operations.
3CX’s Update 6 BETA introduces powerful reporting features through Grafana, allowing users to create customized dashboards. This integration with Google BigQuery enhances data management and offers cost-effective reporting solutions for businesses.
Discover the key advancements in Vodia PBX V69.5.6, including AI integration and enhanced security features. Watch our recent webinar to learn how these innovations can transform your business communication.
Observability is transforming how telecom operators manage cloud native voice networks. By leveraging advanced analytics, telecoms can enhance reliability, reduce troubleshooting times, and improve overall service quality.
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