Alcatel-Lucent

Alcatel-Lucent Enterprise Redesigns Global Partner Programme with Simplified Tiers and Value-Based Rewards

Alcatel-Lucent Enterprise redesigns its global partner programme with simplified tiers, clearer progression, and value-based rewards that benefit specialist SA resellers.

26 Mar 2026 · 3 min read Read →
WAPA

WAPA Celebrates 20 Years of Wireless Connectivity at Gauteng Regional Event

WAPA celebrates 20 years of advancing wireless connectivity in South Africa at its Gauteng regional event, with a focus on…

26 Mar 2026 · 3 min read Read →
Microsoft Teams

Microsoft Teams Phone Rolls Out Real-Time Interpreter, Operator Co-branding, and Queue Enhancements

Microsoft Teams Phone adds real-time interpretation in nine languages, operator co-branding for Operator Connect partners, and shared call history in…

26 Mar 2026 · 3 min read Read →
Mitel

Mitel Earns CRN 5-Star Partner Program Rating for Eighth Consecutive Year

Mitel earns its eighth consecutive CRN 5-Star partner programme rating, reinforcing its commitment to channel partners with strong enablement, margins,…

26 Mar 2026 · 3 min read Read →
3CX

3CX Basic Edition: A New Entry Point for Small Business Resellers

3CX launches Basic Edition and a free 4SC Basic tier, giving South African resellers a no-cost entry point to pitch…

26 Mar 2026 · 4 min read Read →
3CX

3CX V20 Update 9 Alpha: Redesigned Web Client, Smarter Queues, and AI Refinements

3CX releases V20 Update 9 in Alpha with a redesigned Web Client, improved queue handling for call centres, and refined…

26 Mar 2026 · 4 min read Read →
Icasa

Telecoms Licensing in South Africa: ICASA Licence Types, Requirements and How to Apply

ICASA administers four licence categories under the ECA for South African telecoms operators. This guide covers Individual and Class ECNS/ECS…

24 Mar 2026 · 7 min read Read →
TC Weekly Briefing

TC Weekly Briefing — Edition 003 · 16–20 March 2026

Edition 003 · 16–20 March 2026 TC Weekly Briefing AI-curated channel intelligence for SA telecoms resellers and dealerships — every…

21 Mar 2026 · 7 min read Read →
Zoom

Zoom Phone Goes Agentic: AI Receptionist, Phone Mobile, and Post-Call Automation

Zoom revealed its most significant agentic AI expansion at Enterprise Connect 2026, including Phone Mobile for native diallers, SMS-capable AI…

19 Mar 2026 · 4 min read Read →
Cisco

Cisco Webex AI Assistant Is Now Live in Webex Calling — Here’s What It Does

Cisco's Webex AI Assistant went live in Webex Calling on 17 March 2026, automatically generating call summaries and action items…

19 Mar 2026 · 3 min read Read →
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