Zoom

Zoom

Zoom Phone vs Microsoft Teams Phone: The AI Race Heats Up at Enterprise Connect 2026

Zoom Phone and Microsoft Teams Phone showcase competing agentic AI capabilities at Enterprise Connect 2026. A guide for SA resellers…

26 Mar 2026 · 3 min read Read →
Zoom

Zoom Phone Goes Agentic: AI Receptionist, Phone Mobile, and Post-Call Automation

Zoom revealed its most significant agentic AI expansion at Enterprise Connect 2026, including Phone Mobile for native diallers, SMS-capable AI…

19 Mar 2026 · 4 min read Read →
Zoom

Zoom In 2026: AI Companion, Phone And Contact Centre Platform — SA Guide

Zoom surpasses 10 million Phone seats, doubles contact centre customers to 1,300+, and launches AI Companion 3.0 with agentic automation.…

16 Mar 2026 · 2 min read Read →
Zoom

Zoom Phone Update: AI That Works During and After Every Call

Zoom Phone adds AI Companion task creation from calls and voicemails, SMS Delegation, and a formal Avaya integration guide. Key…

10 Mar 2026 · 4 min read Read →
Zoom

Zoom Secures Position as Leader in 2025 Gartner Magic Quadrant for UCaaS

Zoom recognised as a Leader in the 2025 Gartner Magic Quadrant for UCaaS, highlighting innovation, reliability, and strong global adoption.

3 Oct 2025 · 4 min read Read →
Zoom

Zoom Achieves First Recognition in 2025 Gartner Magic Quadrant for Contact Center as a Service

Zoom earns first recognition in the 2025 Gartner Magic Quadrant for Contact Center as a Service (CCaaS), highlighting its innovative…

15 Sep 2025 · 4 min read Read →
Zoom

Zoom Launches Service Provider Program for Partner Growth

Zoom launches Service Provider Program empowers carriers with tools and support to expand services, drive growth, and boost communication partnerships.

4 Jul 2025 · 3 min read Read →
UC News

Zoom Launches Virtual Agent 2.0: Transforming Customer Support with Advanced AI Solutions

Zoom's new Virtual Agent 2.0, powered by agentic AI, transforms customer support. It enhances self-service with seamless interactions and efficient…

17 Jun 2025 · 3 min read Read →
UC News

Zoom Spaces: Transforming Hybrid Work with Innovative AI-Driven Solutions

Zoom Spaces unveils innovations! AI integration & enhanced collaboration tools redefine in-office and hybrid work for a dynamic new workplace…

17 Jun 2025 · 4 min read Read →
UC News

Zoom Recognized Among 2025’s Most Innovative Companies by Fast Company

Zoom's innovative AI-first platform earns recognition yet again, joining renowned names shaping the future. Discover how Zoom is transforming collaboration…

28 Mar 2025 · 4 min read Read →
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