Microsoft is retiring certain Teams Phone hardware devices on 1 June 2026. SA resellers must audit client device inventories and…
Three paths to Teams PSTN calling in SA: Operator Connect (Liquid), Direct Routing (AudioCodes/Ribbon SBCs), and Call2Teams middleware (Telviva/Dstny). Cost…
DECT delivers dedicated-spectrum reliability for call centres and fixed offices. Bluetooth offers multi-device flexibility for hybrid workers. Dual-connectivity headsets combine…
RTX A/S enterprise DECT handsets, IP base stations, and wireless solutions — antibacterial healthcare handsets, IP65 industrial ruggedised phones, and…
Enghouse Interactive's omnichannel contact centre software with EnghouseAI suite, automated quality management, and Aculab biometric authentication — distributed in South…
Cisco BroadWorks carrier-grade hosted UC platform with 40M+ users — integrated with Webex AI Assistant, AI Agent, and contact centre…
GoTo (formerly LogMeIn) delivers GoTo Connect cloud PBX, GoTo Contact Center, and GoTo Resolve IT management — Gartner UCaaS Visionary…
Sangoma Technologies — owner of Asterisk, FreePBX, Switchvox, and Star2Star UCaaS — launches GenAI platform with conversational IVR, call transcription,…
Aspect WorkforceOS — the workforce engagement platform from Alvaria carrying Aspect Software's 50-year heritage — delivers AI-powered forecasting, scheduling, and…
Atos Unify's OpenScape platforms now under Mitel ownership — hybrid communications strategy, AI-powered contact centre analytics, Zoom UCaaS partnership, and…