Industry News

Comparing Video Calling Tools for South African Businesses in 2026: Teams, Zoom, Meet, Webex & WhatsApp

Compare Microsoft Teams, Zoom, Google Meet, Cisco Webex and WhatsApp Business for South African businesses in 2026. ZAR pricing, data…

16 Mar 2026 · 10 min read Read →
TC Weekly Briefing

Telecoms-Channel Weekly Briefing — Edition 002 · 9–13 March 2026

AI-curated channel intelligence for SA telecoms resellers. This week: 3CX V18 end of life with a 1 May deadline, Enterprise…

15 Mar 2026 · 9 min read Read →
How To...

How South African Telecoms Resellers Can Find the Right Partners in 2026

In brief: SA telecoms resellers who want to stay competitive in 2026 need to audit their vendor portfolio, move away…

11 Mar 2026 · 5 min read Read →
Hodusoft

HoduSoft Expands Its Platform with WebRTC Softphone and Strengthened Partner Programme

HoduSoft has launched a WebRTC Softphone for ITSPs and updated its partner programme with a sharper focus on ISPs, ITSPs,…

10 Mar 2026 · 4 min read Read →
Zoom

Zoom Phone Update: AI That Works During and After Every Call

Zoom Phone adds AI Companion task creation from calls and voicemails, SMS Delegation, and a formal Avaya integration guide. Key…

10 Mar 2026 · 4 min read Read →
Cisco

Cisco Webex 2026: AI Translation, Smarter Contact Routing, and Certified Compliance Recording

Cisco Webex 2026 updates include real-time AI translation, smarter contact centre routing, and certified compliance recording. A breakdown for South…

10 Mar 2026 · 5 min read Read →
Microsoft Teams

Microsoft Teams Phone in 2026: What Resellers Need to Know Right Now

Microsoft Teams Phone now has 26 million users. AI Interpreter, Operator co-branding, Copilot integration and more. What these features mean…

10 Mar 2026 · 5 min read Read →
3CX

3CX Enterprise Plus Now Available for Smaller Deployments — Big Features, Smaller Licence

3CX Enterprise Plus — previously only for larger deployments — is now available from 8SC tiers. Here's what this means…

10 Mar 2026 · 4 min read Read →
3CX

Urgent: 3CX V18 Is Now End of Life — Your Customers Have Until 1 May to Act

3CX V18 reaches end of life on 1 May 2026. SMTP email will be blocked and RPS discontinued. SA resellers…

10 Mar 2026 · 4 min read Read →
Mitel

Mitel Launches Mitel Edge: Cloud Intelligence, On Your Terms

Mitel Edge is a hybrid cloud gateway that adds cloud AI and management to existing on-premises Mitel deployments. What South…

10 Mar 2026 · 4 min read Read →
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