About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
Alcatel-Lucent Enterprise Redesigns Global Partner Programme with Simplified Tiers and Value-Based Rewards
Alcatel-Lucent Enterprise redesigns its global partner programme with simplified tiers, clearer progression, and value-based rewards that benefit specialist SA resellers.
WAPA Celebrates 20 Years of Wireless Connectivity at Gauteng Regional Event
WAPA celebrates 20 years of advancing wireless connectivity in South Africa at its Gauteng regional event, with a focus on…
Microsoft Teams Phone Rolls Out Real-Time Interpreter, Operator Co-branding, and Queue Enhancements
Microsoft Teams Phone adds real-time interpretation in nine languages, operator co-branding for Operator Connect partners, and shared call history in…
Mitel Earns CRN 5-Star Partner Program Rating for Eighth Consecutive Year
Mitel earns its eighth consecutive CRN 5-Star partner programme rating, reinforcing its commitment to channel partners with strong enablement, margins,…
3CX Basic Edition: A New Entry Point for Small Business Resellers
3CX launches Basic Edition and a free 4SC Basic tier, giving South African resellers a no-cost entry point to pitch…
3CX V20 Update 9 Alpha: Redesigned Web Client, Smarter Queues, and AI Refinements
3CX releases V20 Update 9 in Alpha with a redesigned Web Client, improved queue handling for call centres, and refined…
Telecoms Licensing in South Africa: ICASA Licence Types, Requirements and How to Apply
ICASA administers four licence categories under the ECA for South African telecoms operators. This guide covers Individual and Class ECNS/ECS…
TC Weekly Briefing — Edition 003 · 16–20 March 2026
Edition 003 · 16–20 March 2026 TC Weekly Briefing AI-curated channel intelligence for SA telecoms resellers and dealerships — every…
Zoom Phone Goes Agentic: AI Receptionist, Phone Mobile, and Post-Call Automation
Zoom revealed its most significant agentic AI expansion at Enterprise Connect 2026, including Phone Mobile for native diallers, SMS-capable AI…
Cisco Webex AI Assistant Is Now Live in Webex Calling — Here’s What It Does
Cisco's Webex AI Assistant went live in Webex Calling on 17 March 2026, automatically generating call summaries and action items…