About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
Comparing Video Calling Tools for South African Businesses in 2026: Teams, Zoom, Meet, Webex & WhatsApp
Compare Microsoft Teams, Zoom, Google Meet, Cisco Webex and WhatsApp Business for South African businesses in 2026. ZAR pricing, data…
Telecoms-Channel Weekly Briefing — Edition 002 · 9–13 March 2026
AI-curated channel intelligence for SA telecoms resellers. This week: 3CX V18 end of life with a 1 May deadline, Enterprise…
How South African Telecoms Resellers Can Find the Right Partners in 2026
In brief: SA telecoms resellers who want to stay competitive in 2026 need to audit their vendor portfolio, move away…
HoduSoft Expands Its Platform with WebRTC Softphone and Strengthened Partner Programme
HoduSoft has launched a WebRTC Softphone for ITSPs and updated its partner programme with a sharper focus on ISPs, ITSPs,…
Zoom Phone Update: AI That Works During and After Every Call
Zoom Phone adds AI Companion task creation from calls and voicemails, SMS Delegation, and a formal Avaya integration guide. Key…
Cisco Webex 2026: AI Translation, Smarter Contact Routing, and Certified Compliance Recording
Cisco Webex 2026 updates include real-time AI translation, smarter contact centre routing, and certified compliance recording. A breakdown for South…
Microsoft Teams Phone in 2026: What Resellers Need to Know Right Now
Microsoft Teams Phone now has 26 million users. AI Interpreter, Operator co-branding, Copilot integration and more. What these features mean…
3CX Enterprise Plus Now Available for Smaller Deployments — Big Features, Smaller Licence
3CX Enterprise Plus — previously only for larger deployments — is now available from 8SC tiers. Here's what this means…
Urgent: 3CX V18 Is Now End of Life — Your Customers Have Until 1 May to Act
3CX V18 reaches end of life on 1 May 2026. SMTP email will be blocked and RPS discontinued. SA resellers…
Mitel Launches Mitel Edge: Cloud Intelligence, On Your Terms
Mitel Edge is a hybrid cloud gateway that adds cloud AI and management to existing on-premises Mitel deployments. What South…