In a pivotal development within the Unified Communications (UC) sector, NEC has officially announced its exit from the UCaaS (Unified Communications as a Service) market. This decision follows an earlier announcement regarding the company’s withdrawal from the on-premises UC market. This strategic pivot raises significant questions among NEC partners and potential clients: “What are the next steps?”
NEC’s Recent Developments
The news comes as NEC enters into a definitive agreement with Intermedia Cloud Communications, facilitating the handover of NEC’s UNIVERGE BLUE UCaaS and CCaaS operations in North America and other global regions. This transition marks a significant change in how NEC will operate in the telecom ecosystem going forward.
Implications for NEC Partners
For NEC partners, this transition brings a mix of challenges and potential opportunities. NEC has committed to ensuring a seamless transition for its partners; however, this shift necessitates a critical evaluation of existing partnerships. Partners may need to explore new platforms that promise stability, innovative solutions, and growth potential to continue thriving in the competitive telecom landscape.
Exploring Alternatives: Sangoma as Your New Partner
In light of NEC’s exit, Sangoma emerges as a reliable alternative for those seeking robust UC solutions. With over 40 years of experience, Sangoma is not just a newcomer; it is a well-established player in the communications platform industry. The company offers a range of UC platforms tailored to meet diverse business needs, whether clients are looking for cloud-based, on-premises, or hybrid solutions.
Sangoma’s Unified Communications Platforms
Sangoma delivers three fully integrated and affordable UC platforms, all developed in-house, ensuring that clients receive high-quality service and support. These platforms boast intuitive interfaces, top-notch security, and white-glove support, catering to various business requirements.
- Pure Cloud UC: This solution enhances business collaboration while significantly reducing operational costs. It supports both single and multi-tenant setups, boasting an impressive 99.999% uptime that ensures reliable mobility and scalability.
- Hybrid UC: This option provides cloud-based remote access combined with local survivability, ensuring unmatched reliability. It also guarantees a 99.999% uptime, backed by multiple failover options, including 4G LTE and POTS lines.
- On-premises UC: Offering the best value in the UC market, this solution includes all features at the most competitive price point. It provides maximum administrative control along with a fully featured VoIP phone system.
Why Choose Sangoma?
Transitioning to Sangoma is more than just switching suppliers; it’s about partnering with a company that is wholly dedicated to your success. Sangoma offers:
- White-glove service tailored to your needs.
- Comprehensive training programs for your staff.
- A transparent and promising product roadmap to keep you informed.
Moreover, partners can benefit from industry-leading commissions, exciting promotions, and SPIFFs. Sangoma’s sales and partner enablement teams are always available to provide ongoing support, ensuring that you never feel alone during this transition.
How to Transition to Sangoma
If you are ready to make the switch to Sangoma, the process is simple and straightforward. Our team is eager to assist you every step of the way, ensuring a smooth transition so you can focus on your core business objectives—growing your company. Click here to get started.
Key Takeaways
NEC’s exit from the UCaaS market has left many partners at a crossroads, but it also opens doors to innovative solutions and partnerships. Here are the key insights:
- NEC’s strategic withdrawal from the UCaaS market may create challenges for existing partners.
- Intermedia is set to take over NEC’s UCaaS operations, indicating a shift in the market landscape.
- Sangoma offers a reliable alternative with its range of fully integrated UC platforms designed for diverse business needs.
- Transitioning to Sangoma ensures continued support and access to cutting-edge technology.
- Partners can expect white-glove service, comprehensive training, and a clear product roadmap from Sangoma.
In conclusion, while NEC’s exit from the UCaaS market presents challenges, it also provides an opportunity for partners to explore new partnerships like that of Sangoma. For more detailed insights, refer to the original article from Sangoma Technologies [source link](https://staging.sangoma.com/blog/nec-steps-out-of-the-ucaas-market-now-what/).
Source Article: https://staging.sangoma.com/blog/nec-steps-out-of-the-ucaas-market-now-what/
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About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
