About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
Euphoria Telecom: Key customer retention strategies for SMEs
It’s commonly accepted business wisdom that retaining existing customers is cheaper than attracting and onboarding new ones. Below, Euphoria Telecom…
Cloud economics for enterprises
When looking at cloud economics for enterprises, it is important to determine whether the cloud spend within the organisation is…
3CX Releases V18 Update 6: What You Need to Know
3CX, the leading provider of unified communications solutions, has recently released the latest update to its V18 software. Here's what…
Deploying Direct Routing SBCs for Microsoft Teams: Best Practices
In this blog post, we will discuss the best practices for deploying Direct Routing SBCs for Microsoft Teams.
PABX vs PBX Telecoms: Everything you need to know
When it comes to choosing a phone system for your business, there are a variety of options available. Two of…
Upgrade Your Communication with Microsoft Teams Premium
Microsoft Teams Premium is now generally available, offering users a variety of new features and capabilities that are designed to…
NEC Dominates SMB Phone Systems Market with Innovative Solutions
NEC has been recognized as the global leader in SMB phone systems. The company has received this recognition due to…
Experience Unmatched Durability and Performance with Gigaset’s New GX6 PRO 5G Business Smartphone
Gigaset has recently released its new GX6 Pro, a high-quality cordless phone designed specifically for small and medium-sized businesses. Continue…
Switch Telecom: Browser-Based Softphone – New Features
The browser-based softphone is a web-based application that allows users to make and receive phone calls directly from their web…
ICASA Regulations Set To Bring Data Relief
It's World Consumer Rights Day on 15 March and South Africa's Internet Service Providers' Association (ISPA) is reminding the country's…