About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
Blurring the lines between data management and cybersecurity – no longer separate priorities for the modern enterprise
In the past, data management and cybersecurity would fall under separate domains, but with more organisations making the shift to…
ISPA Cautions Against Forced Fibre Upgrades
The Internet Service Providers' Association of SA (NPC) ("ISPA") today sounded a word of caution around Fibre Network Operators (FNOs)…
5G Has Achieved as Much in Its First Three Years as 4G Did in Its First Five Years, and Operators Have Achieved Success after the 1st Round of 5G Deployment
Huawei has convened the 5G Business Success Summit at this year's Mobile World Congress (MWC). Peng Song, President of Huawei's…
Huawei RuralLink Wins GSMA GLOMO’s ‘Best Mobile Innovation for Emerging Markets’ Award
At the Mobile World Congress (MWC) Barcelona 2023, Huawei for RuralLink — Green, Simplified, and Evolvable Solution for Rural Connectivity…
MWC 2023: Huawei Hosts Press Conference on Industry Scenario Innovation and SME Business Strategies
During the Mobile World Congress (MWC) 2023, Huawei Enterprise BG held a press conference themed “Leading Digital Infrastructure for New…
MTN and Huawei Sign MoU on improving digital inclusion and sustainable development in Africa
MTN Group and Huawei ESG MoU Signing Ceremony MTN Group and Huawei signed a Memorandum of Understanding (MoU) on 27…
Five key shifts that are converging in today’s data era
Data is the foundation of an intelligent business. But data, data consumers and the business expectations of data have changed.…
Ericsson named a Leader in the 2023 Gartner Magic Quadrant for 5G Network Infrastructure for CSPs report
Vendors offering 5G solutions for communications service providers (CSPs) were comprehensively and independently assessed and evaluated by Gartner experts on…
Elevate Your Guest Experience with Grandstream’s Hotel IP Phones
Grandstream, a renowned provider of communication solutions, has recently launched a new series of hotel IP phones. The range has…
Call Centre KPIs That Matter for South African Businesses: Metrics, Benchmarks, and How to Improve Them
In this blog post, we'll explore some of the top call center metrics and KPI benchmarks that you should be…