About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
HoduCC Predictive Dialer: What South African Call Centres Need to Know
HoduCC Omnichannel Contact Center has recently been named as the Best Predictive Dialer Software in India for 2023 by SoftwareSuggest.
Load Shedding and Your Telecoms Business: Power Resilience Strategies for SA Resellers in 2025
This article highlights the impact of load shedding on the telecoms industry in South Africa and the need for alternative…
Sangoma’s UCaaS Market Leadership: What the Frost & Sullivan Recognition Means for SA Resellers
Sangoma Technologies, a leading provider of telecom solutions, has been recognized by Frost & Sullivan as a North American UCaaS…
ICTGlobe.com Unveils Custom Approach To Enterprise And Ict Channel Partners
Business communication and managed services provider ICTGlobe.com is committed to a flexible approach in its interaction with its 900-plus network of…
NAPAfrica 3Tbps milestone driven by growth in Africa’s digital economy
On the evening of 15 February, NAPAfrica, the African continent’s largest Internet exchange point (IXP), reached the 3Tbps traffic threshold.…
Huawei calls for a ‘non-stop’ digital future for Africa’s banking industry
Huawei announced its ‘Non Stop Banking’ initiative. Unveiled at the Huawei Intelligent Finance Summit for Africa 2023, the initiative calls…
Integration in the contact centre is the key to meeting Millennial customer expectations
Contact centres have evolved significantly over the years because of changes in technology, business needs and customer expectations. While voice…
Cybersecurity regulation trends: It is in the bylaws
Regulation is playing an increasingly important role in cybersecurity. The Protection of Personal Information Act (POPIA) that came into effect…
World cybersecurity first for Evina as 1bn users on telecom mobile payments protected
Evina, a leading cybersecurity expert for fintech and mobile operators, announces that it now protects over 1 billion mobile users…
How to avoid costs going through the roof when moving to the cloud
Today, most companies have begun shifting toward off-premise options, such as cloud and co-location. Before any company switches to cloud…