Zoom Clinches Fourth Consecutive Leadership Title in Gartner’s UCaaS Magic Quadrant!


Hey tech enthusiasts! I’m thrilled to share some fantastic news from Zoom Video Communications. In their latest announcement on December 5, 2023, Zoom proudly declared its fourth consecutive recognition as a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service (UCaaS), Worldwide. You can catch all the details in the original article here.

According to the UCaaS report that evaluated 11 companies in the unified communications realm, Zoom’s enterprise-grade solutions, including Zoom Team Chat, Zoom Phone, Zoom Meetings, Zoom Contact Center, and Zoom AI Companion, positioned them as a clear Leader in the industry. Graeme Geddes, the Chief Growth Officer at Zoom, expressed excitement, attributing this success to their ongoing commitment to providing an exceptional UCaaS experience.

Key Takeaways:

Gartner's Recognition:

Gartner’s Magic Quadrant has consistently placed Zoom at the forefront for four consecutive years, showcasing their dedication to innovation and customer-centric solutions.

Commitment to Customer Needs:

Geddes highlighted Zoom’s commitment to solving real customer problems and fostering limitless human connection through continuous platform evolution.

Access the Full Report:

Curious to explore the nitty-gritty details? You can access a complimentary copy of the 2023 Gartner Magic Quadrant for UCaaS report here.

About Zoom:

Zoom, founded in 2011 and publicly traded under NASDAQ:ZM, stands as an all-in-one intelligent collaboration platform headquartered in San Jose, California. Their technology is designed to put people at the center, fostering meaningful connections and driving innovation through a comprehensive offering that includes team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more. For additional information, dive into the world of Zoom at zoom.com.

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