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Grandstream Releases New Audio Conference Phone

Grandstream Networks has released a new audio conference phone that offers advanced features and improved performance. The new GAC2500 conference phone is designed to enhance communication and collaboration in meetings and conferences.

Grandstream Networks has released a new audio conference phone that offers advanced features and improved performance. The new GAC2500 conference phone is designed to enhance communication and collaboration in meetings and conferences.


The GAC2500 offers high-quality HD audio, with a powerful speaker and three built-in microphones that provide 360-degree voice pickup. The phone supports up to six SIP accounts and offers compatibility with a range of third-party platforms and applications, such as Google Hangouts, Skype, and Microsoft Lync.


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In addition to its advanced audio capabilities, the GAC2500 offers a range of features to enhance productivity and convenience. The phone has a 4.3-inch color touch screen that allows for easy navigation and management of calls and meetings. It also includes built-in Bluetooth, Wi-Fi, and NFC capabilities for easy connectivity and flexibility.

The GAC2500 is designed with security in mind, with support for advanced security protocols such as SRTP, TLS, and HTTPS. It also offers a variety of advanced call features, such as call hold, transfer, and forwarding, as well as call recording and personalized ring tones.

Overall, the Grandstream GAC2500 conference phone is a powerful and versatile tool for enhancing communication and collaboration in meetings. With its advanced features, high-quality audio, and flexible connectivity, it is an ideal choice for any organization looking to improve its communication capabilities.


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What This Means for SA Resellers

Grandstream’s audio conference phone release adds to a product category that sees consistent demand in South African businesses as hybrid meetings — where some participants are in-person and others join remotely — become the norm. A quality conference phone in meeting rooms is no longer optional infrastructure; it is a fundamental requirement for any South African business conducting regular hybrid meetings. Poor audio quality in meeting rooms is one of the most commonly cited frustrations in hybrid work environments.

For SA resellers, conference phones represent both a standalone product sale and an upsell opportunity in larger UC deployments. Any client deploying a new phone system or upgrading their UC infrastructure has meeting rooms that require proper conference phone coverage — and the Grandstream conference phone range, available at competitive price points through South African distributors, is a natural complement to Grandstream or compatible IP phone deployments.

Resellers should note that the South African conference room market is moving towards video-enabled meeting room solutions (combining conference phones with room cameras and display systems), driven by the prevalence of Teams and Zoom as video meeting platforms. While audio-only conference phones remain relevant for smaller meeting rooms and huddle spaces, larger meeting rooms increasingly require integrated audio-visual solutions. SA resellers who build competency in both audio-only and AV-integrated conference room solutions will be better positioned to address the full range of client requirements as this market evolves.

Mechelle Gindra
Mechelle Gindra
Intelligence Team · South Africa

Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.