In a significant advancement for communication systems, Vodia Networks has successfully integrated its PBX solution with Microsoft Teams, enhancing the user experience and operational efficiency for businesses. This integration is a part of Vodia’s ongoing commitment to providing robust communication solutions that cater to the evolving needs of modern enterprises.
Understanding the Microsoft Teams Certification
In 2024, Vodia announced that its PBX had received Microsoft Teams Direct Routing certification for its Session Border Controller (SBC). This certification allows Teams clients to serve as reliable communication endpoints, effectively combining Vodia’s extensive feature set with a seamless connection to public telephone networks (PSTN). However, it’s important to note that Microsoft Teams does not support analog devices and has limitations regarding some VoIP phones. This is where Vodia’s integration with Teams plays a crucial role, enabling the connection of these devices to the Vodia PBX.
What is Microsoft Teams Presence?
Microsoft Teams Presence is an integral feature within Teams and across the Microsoft 365 suite, providing users with real-time visibility into each other’s availability. Presence information is displayed prominently, allowing colleagues to see the current status of their peers. The status updates reflect user activity and calendar engagements, ensuring everyone is informed and can collaborate effectively. The various presence statuses available include:
- Available
- Away
- Be Right Back
- Busy
- Do Not Disturb
- In a Call
- In a Meeting
- Offline
- Presenting
Vodia’s Integration with Microsoft Teams Presence
Vodia has taken a significant step forward by supporting integration with Microsoft Teams presence through the Graph API, starting from version 69.5.13. This integration ensures that when a Teams user is engaged in a call, their extension status is automatically set to Do Not Disturb (DND). This feature is particularly beneficial for users relying on VoIP phones and web portals, as it allows them to monitor the status of Teams extensions effortlessly. The integration works by matching the Teams user’s principal username or email address with the extension’s email address, ensuring that the DND status is accurately reflected.
For organizations utilizing Vodia, this integration not only streamlines communication but also enhances productivity by minimizing interruptions during important calls. Users can now focus on their work without worrying about missing critical updates from their colleagues.
Vodia: A Leader in Business Communication Solutions
At Vodia, our mission is clear: to integrate with the world’s best business software and devices. We recognize the importance of seamless communication in today’s fast-paced business environment. Whether your organization relies on Microsoft Teams for collaboration, or uses various billing software, CRMs, or industry-specific platforms, such as those in cruising, healthcare, and hospitality, Vodia is equipped to be the cornerstone of your communication ecosystem.
Our integration with Microsoft Teams is just one example of how we strive to enhance the functionality and usability of our services. Businesses can leverage this integration to improve their operational efficiency and ensure that their communication channels remain open and effective.
About Vodia Networks
Vodia Networks, Inc. is a premier provider of B2B cloud communication solutions, catering to enterprises, contact centers, and service providers. Our PBX software is designed to deliver a comprehensive range of business telephony features, adaptable for both on-premise and cloud deployments across Windows, Linux, and Mac platforms. Vodia’s solutions are fully SIP-compliant, offering integration with numerous SIP devices and trunking providers, thereby ensuring flexible telephony options.
Our multi-tenant platforms support desk phones, softphones, APIs, and third-party CRM integrations, empowering partners and users with world-class cloud PBX services and personalized support. With offices located in Boston, USA, and Berlin, Germany, Vodia operates on a global scale, committed to driving innovation in communication technology.
For more information about Vodia and how our solutions can benefit your organization, please visit our website or reach out to our sales team at [email protected] or call us at +1 (617) 861-3490.
Source Article: https://telecomreseller.com/2025/08/25/vodia-now-integrates-with-microsoft-teams-presence/
Related Articles:
About Microsoft Teams on Telecoms-Channel
For the full Microsoft Teams portfolio, company background, and South African reseller resources, visit the Microsoft Teams vendor page on Telecoms-Channel.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.