Grandstream, a leading communication solutions provider, has officially announced the certification of their GXV3400 Series Smart Video IP Phones with Zoom Phone. This certification enables businesses to seamlessly integrate Grandstream’s cutting-edge Smart Video IP Phones with Zoom Phone, a feature-rich cloud phone solution designed for businesses of all sizes, creating a powerful voice and video platform that enhances productivity.
The GXV3400 Series Smart Video IP Phones have earned the prestigious Zoom Phone Appliances certification, allowing them to leverage the full capabilities of Zoom Phone in a user-friendly and compact desk phone experience. These award-winning devices, including the GXV3480, GXV3470, and GXV3450, boast a range of impressive features such as large 8-inch, 7-inch, or 5-inch touch screens, built-in 2-megapixel cameras, integrated dual-band Wi-Fi 6 support, Bluetooth 5.0, 2x Gigabit ports with Power over Ethernet (PoE), quad-core processors, dual microphones, and more. Their versatility makes them ideal desktop devices for professionals, sales teams, executives, receptionists, and various other business roles.
By obtaining certification from Zoom Phone, the GXV3400 Series Smart Video IP Phones join the ranks of other Grandstream solutions that have been previously certified, including the GRP Series of Carrier-Grade IP phones, WP Series of Portable Wi-Fi IP Phones, and HT800 Series of Analog Telephone Adapters.
Zoom Phone stands as a robust cloud phone solution, catering to businesses of all sizes. It offers simple deployment and ease of use across mobile devices, desktop computers, and desk phones, making it a versatile and accessible communication tool.
For more information on Zoom Phone and its functionalities, please visit https://blog.grandstream.com/press-releases/grandstreams-smart-video-ip-phones-certified-with-zoom-phone
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What This Means for SA Resellers
Grandstream’s GXV3400 series certification with Zoom Phone adds another credible enterprise video phone option to the South African market at a time when Zoom Phone adoption is growing in the local enterprise segment. While Microsoft Teams Direct Calling and 3CX dominate South Africa’s mid-market, Zoom’s enterprise penetration — particularly in professional services, technology firms, and multinational subsidiaries operating in South Africa — creates genuine demand for Zoom Phone-certified hardware.
For SA resellers, the GXV3400’s Zoom certification matters because it extends an existing Grandstream product line they may already carry into the Zoom Phone ecosystem. Rather than needing to source a separate line of Zoom-certified hardware from a different manufacturer, resellers can use the GXV3400 series for clients who have standardised on Zoom for conferencing and are now evaluating Zoom Phone for their desk phone replacement. The 4-inch or 8-inch Android touchscreen format also appeals to clients who want a modern, app-capable desk phone rather than a traditional button-based handset.
Grandstream products are available through South African distributors including Tarsus Technology and specialist VoIP distributors. Resellers building Zoom Phone practices should add the GXV3400 series to their standard Zoom Phone hardware bundle alongside softphone licences — many Zoom Phone deployments in South Africa are softphone-first, but a well-positioned desk phone option for executive and reception deployments adds professional services revenue to what would otherwise be a pure software sale.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
