Gigaset Communications is a multinational corporation manufacturing telecommunications equipment. Acquired by VTech subsidiary Snom in 2024, the company produces German-engineered phones and professional communications products.
Gigaset is a German manufacturer and Europe’s leading producer of cordless DECT phones, with an expanding portfolio of professional IP desk phones, DECT-IP multi-cell systems, smartphones, and smart home solutions. Originally the Siemens Home and Office Communication Devices division, Gigaset has been an independent brand since 2008 and was acquired by VTech Holdings Ltd. in April 2024. The company is renowned for its “Made in Germany” manufacturing quality, with production facilities in Bocholt, Germany. In South Africa, Gigaset products are distributed through Even Flow Distribution and Nology, offering telecoms resellers access to premium DECT cordless and IP phone solutions that complement existing PBX deployments. Gigaset’s 2024-2025 launch of a full IP desk phone range (P810 through P855BW PRO) signals the company’s strategic expansion from DECT-only into the broader enterprise IP telephony market.
Gigaset Technologies GmbH is a German communications technology company headquartered in Bocholt, North Rhine-Westphalia, with a heritage tracing back to Siemens’ telephone manufacturing operations dating from 1942. The company became an independent brand in 2008 when it separated from Siemens, and has since established itself as Europe’s market leader in cordless DECT phones while progressively expanding into professional IP telephony, smartphones, and smart home products.
In April 2024, Gigaset was acquired by VTech Holdings Ltd., a Hong Kong-based global electronics company and itself a major DECT phone manufacturer. This acquisition combined two of the world’s largest DECT manufacturers under one corporate umbrella, creating significant scale in R&D, manufacturing, and market reach. Gigaset’s “Made in Germany” production continues at the Bocholt factory, where approximately 1,400 employees manufacture cordless phones, IP phones, and related products to exacting quality standards.
Gigaset occupies a distinctive position in the South African market as a premium European DECT and IP phone brand. For telecoms resellers, the Gigaset value proposition centres on several factors: exceptional build quality backed by German engineering and manufacturing, a comprehensive DECT ecosystem spanning consumer, professional, and rugged handsets, and now a complete IP desk phone range for professional office environments. The brand’s Siemens heritage carries strong recognition with South African enterprise buyers who associate the name with reliability and quality.
Gigaset’s DECT-IP solutions are particularly relevant for SA resellers deploying in environments where wireless handset mobility is essential — hotels, hospitals, warehouses, retail stores, and multi-floor offices. The company’s professional DECT systems support single-cell and multi-cell deployments, allowing resellers to design scalable wireless voice solutions that integrate with existing IP PBX platforms.
Gigaset’s P Series IP desk phones, launched in 2024-2025, represent the company’s strategic entry into the wired IP phone market. The range includes the P810 IP PRO (3.36″ TFT colour display, 12 programmable buttons, Gigabit Ethernet, PoE), P810B IP PRO (adds Bluetooth), P820 IP PRO (5″ display, 28 programmable buttons), P825 IP PRO (flip-up display variant), P850W IP PRO (5″ display, 36 programmable buttons, Wi-Fi), and P855BW IP PRO (flip-up display, Bluetooth, Wi-Fi, USB). All models are manufactured in Bocholt, Germany, and designed for SIP-based environments.
Gigaset’s professional DECT-IP portfolio includes single-cell base stations for small offices and multi-cell DECT systems for larger campus deployments. The N870 IP PRO multi-cell system supports up to 250 DECT handsets across multiple base stations, with seamless handover as users move between cells. The BasicLine IP base station provides an entry-point IP-DECT solution. These systems integrate with standard SIP PBX platforms including 3CX, Yeastar, Asterisk, and BroadWorks.
The professional handset range includes the SL800H PRO (premium metal design), R650H PRO (rugged IP65-rated handset for industrial environments), S700H PRO (mid-range professional handset), and COMFORT 500HX (entry-level professional handset). These handsets pair with Gigaset’s own DECT base stations or any CAT-iq compatible third-party DECT base station, providing flexibility in multi-vendor deployments.
Gigaset remains Europe’s market leader in consumer cordless DECT phones, with ranges spanning from basic models (A170, A270) through mid-range (C575, CL660) to premium designs (SL450, COMFORT series). While primarily consumer-focused, these products serve the South African SOHO and small business market where affordable, reliable cordless phones remain in demand. The COMFORT 600 SIM model combines a traditional DECT handset form factor with LTE mobile connectivity — requiring no landline at all.
Gigaset’s “Made in Germany” smartphone range, including the GS6 and GS6 PRO launched in 2025, provides 5G-capable devices manufactured in Bocholt. While not directly telecoms-relevant, these smartphones demonstrate Gigaset’s broader electronics manufacturing capability and brand diversification.
Gigaset’s heritage traces back to 1942 when Siemens began manufacturing telephones in Germany. The company operated as the Siemens Home and Office Communication Devices division for decades before becoming an independent brand in 2008. Under its own name, Gigaset has been operating for over 17 years, though the manufacturing heritage spans more than 80 years. The 2024 acquisition by VTech marks the latest chapter, combining Gigaset’s German engineering with VTech’s global scale and Asian manufacturing capabilities.
Gigaset’s primary differentiator is its commitment to German manufacturing. In an IP phone market dominated by Chinese manufacturers, Gigaset’s Bocholt production facility stands out as one of the very few European manufacturing sites for telecommunications endpoints. This “Made in Germany” positioning appeals to quality-conscious buyers and organisations with procurement preferences for European-manufactured products. The manufacturing heritage also ensures rigorous quality control, with Gigaset products consistently scoring highly in European consumer testing.
The company’s DECT expertise is another key differentiator. While most IP phone manufacturers focus on wired desk phones, Gigaset’s core competency in cordless DECT technology provides a unique capability in wireless voice solutions. The combination of DECT handsets, multi-cell base stations, and now IP desk phones means Gigaset can offer a unified endpoint solution covering both wired and wireless voice requirements.
Gigaset products are available in the South African market through Even Flow Distribution (Midrand, Gauteng) and Nology (specialist value-added distributor of converged IP solutions). Even Flow carries the professional DECT range including the R650H PRO rugged handset and other professional models, while Nology also stocks Gigaset products for the reseller channel. Consumer Gigaset DECT phones are widely available through South African retail channels, having built brand recognition through the long-standing Siemens association.
In the South African context, Gigaset’s rugged DECT handsets (R650H PRO with IP65 water and dust resistance) are particularly popular in mining, manufacturing, and hospitality environments where standard desk phones are impractical. The professional DECT-IP systems serve the growing demand for wireless voice mobility in enterprises transitioning to IP-based communications. With the new P Series IP desk phones, Gigaset now offers SA resellers a complete portfolio of wired and wireless endpoints from a single premium European brand.
Gigaset’s professional products are distributed through value-added distributors in South Africa, with resellers engaging through Even Flow Distribution or Nology rather than directly with Gigaset. The ideal Gigaset reseller is a telecoms integrator or IT solutions provider deploying IP PBX and unified communications solutions, with particular strength in environments requiring wireless DECT handset coverage. Partners benefit from competitive distributor pricing, access to Gigaset’s technical documentation and provisioning guides, and the brand’s strong European quality reputation.
For resellers focused on hospitality, healthcare, warehousing, or industrial environments, Gigaset’s DECT portfolio offers a premium positioning that commands higher margins than commodity DECT products. The new P Series IP desk phones expand the addressable market to include standard office deployments, enabling resellers to offer a complete Gigaset endpoint solution.
Gigaset professional and enterprise products are distributed in South Africa through Even Flow Distribution (evenflow.co.za), based in Midrand, Gauteng, which carries the DECT and IP phone ranges as part of its broader unified communications portfolio. Nology (nology.co.za) also distributes Gigaset products to the South African reseller channel, specialising in converged IP solutions for service providers and systems integrators. Consumer Gigaset DECT phones are additionally available through broader retail distribution channels.
Resellers interested in the Gigaset professional range can contact either Even Flow Distribution or Nology for trade pricing, stock availability, and technical support. Both distributors provide access to the full Gigaset professional portfolio including DECT base stations, handsets, and the new P Series IP desk phones.
Gigaset professional and enterprise products are distributed in South Africa through Even Flow Distribution (Midrand, Gauteng) and Nology. Even Flow carries the professional DECT range and IP phones as part of its broader UC portfolio, while Nology specialises in converged IP solutions. Consumer DECT phones are also available through broader retail channels. Contact either distributor for reseller pricing and technical support.
Yes, Gigaset’s professional DECT-IP systems and the new P Series IP desk phones are built on standard SIP protocols and are compatible with major IP PBX platforms including 3CX, Yeastar, Asterisk, FreePBX, and BroadWorks. The DECT base stations (including the N870 multi-cell system) register with SIP servers, enabling DECT handsets to operate as extensions on the IP PBX. Auto-provisioning is supported for popular platforms.
Gigaset differentiates through its “Made in Germany” manufacturing at the Bocholt production facility — one of the very few European manufacturing sites for telecommunications endpoints. This ensures rigorous quality control, premium build quality, and European compliance standards. Gigaset also offers unmatched DECT expertise with professional multi-cell systems supporting up to 250 handsets, and a Siemens heritage spanning over 80 years of telephone manufacturing.
Yes, the Gigaset R650H PRO is an IP65-rated rugged DECT handset designed for industrial, mining, manufacturing, and hospitality environments. It offers water and dust resistance, a robust construction for harsh conditions, and professional features including Bluetooth, vibration alert, and a large colour display. The R650H PRO pairs with Gigaset DECT base stations or any CAT-iq compatible base station.
Yes, Gigaset was acquired by VTech Holdings Ltd. in April 2024. VTech is a Hong Kong-based global electronics company and one of the world’s largest DECT phone manufacturers. The acquisition combined two major DECT manufacturers under one corporate umbrella. Gigaset continues to operate under its own brand with manufacturing remaining in Bocholt, Germany, maintaining the “Made in Germany” quality standard that defines its market positioning.