What Gigaset Does
Gigaset Technologies GmbH is a German manufacturer headquartered in Bocholt, Germany, and Europe’s leading producer of cordless DECT phones. The company designs and manufactures DECT cordless handsets, IP desk phones, and professional communications equipment for both consumer and business markets. In April 2024, Gigaset was acquired by VTech Holdings Ltd., the Hong Kong-based electronics company, which has continued to expand and develop Gigaset’s product portfolio.
Gigaset Pro: Professional Communications
The Gigaset Pro brand encompasses the company’s business-grade communications products. The professional range includes IP desk phones, DECT handsets designed for office and enterprise environments, and DECT base stations that integrate with third-party IP PBX systems. The Maxwell series of IP desk phones features HD audio, programmable keys, and Gigabit Ethernet connectivity.
In early 2025, Gigaset expanded its professional IP desk phone portfolio with three new models ranging from a compact all-rounder to a premium model with a 5-inch LCD colour display and Wi-Fi connectivity. These were launched across European markets and represent Gigaset’s push into the corded IP desk phone segment alongside its traditional DECT strength.
DECT Heritage
DECT cordless technology remains Gigaset’s core competency. For business environments, DECT provides several advantages over Wi-Fi-based cordless phones: dedicated spectrum (no interference with data Wi-Fi), long battery life, secure encrypted voice, and reliable coverage across large buildings. Gigaset’s professional DECT systems are compatible with major IP PBX platforms through standard SIP connectivity, allowing businesses to deploy cordless handsets alongside their existing phone systems.
Recent Product Developments
Beyond professional communications, Gigaset has introduced the COMFORT 600 SIM — a DECT-style handset that connects directly to mobile networks without requiring a landline, relevant for environments where fixed-line connectivity is being phased out. The company also launched GS6 and GS6 PRO 5G smartphones in late 2025, expanding beyond its traditional DECT and landline focus.
Why SA Resellers Should Know About Gigaset
Gigaset’s relevance to South African resellers is primarily through its professional DECT handsets. In office environments, warehouses, retail stores, and hospitality venues where workers need to move around while staying reachable by phone, DECT cordless handsets are the standard solution. Gigaset’s German engineering heritage and now VTech’s manufacturing scale provide a combination of build quality and competitive pricing. For resellers deploying 3CX, Yeastar, or other SIP-based PBX systems, Gigaset Pro DECT handsets offer a compatible cordless option for customers who need wireless coverage across their premises.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
