About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
UCaaS: The Future of Business Communication
UCaaS streamlines many communication channels allowing businesses access to voice, video, instant messaging, all in one location. With UCaaS, businesses…
Mitel to Acquire Unify from Atos
Today, Mitel announced it has entered exclusive negotiations to acquire the Unify Unified Communications and Collaboration (UCC) and Communications and…
The Future of UC in 2023: Top 5 Trends
The world of UC is evolving, and the new year brings new opportunities. Looking ahead, here are five predictions on…
Opinion piece: SMS remains a force to be reckoned with, even 30 years after its launch
Despite the rise of advanced and hi-tech communication platforms in recent years, SMS usage for business communication is at an…
Hot Desking 101: How to Make the Most of Shared Workspaces
Are you looking to adopt a more hybrid approach to the workspace? Hot desking is one way to optimize space…
Data management is a function best filled by experts, but you still need local support
Data management has become a priority for Chief Information Officers (CIO’s) due to the value that information delivers. However, it…
The Business Benefit of a PABX System
A Private Branch Exchange (PBX), also called a PABX system, is a private network of phone systems that enables voice…
Does upload speed matter?
Written by Hannes De Kock, Regional Sales & Marketing Manager at HeroTel. A common question we hear from people wanting…
Switching Your Call Centre to VoIP in South Africa: A Practical Reseller Guide
VoIP helps call centres boost performance with easier setup, lower costs and improved reliability. Discover why more businesses are replacing…
Why CFOs should be using telecom expense management
CFOs are increasing investment in TEM as digital spend grows. TEM helps control costs, improve visibility and support financial strategies…