What HP Poly Does
HP Poly is the professional audio-video and collaboration hardware division of HP Inc., formed through HP’s acquisition of Poly (formerly Polycom/Plantronics) in 2022. HP Poly designs and manufactures conference room video systems, desk phones, headsets, speakerphones, and video bars used in enterprise meeting rooms and hybrid work environments. The brand is positioned as HP’s collaboration hardware arm, complementing HP’s PC and printing businesses.
Key AI Technologies
HP Poly’s current product strategy centres on AI-driven audio and video enhancement. NoiseBlockAI uses machine learning to identify and suppress background noise during calls, ensuring only human voices are transmitted. The technology has been progressively improved across the Poly Studio X52, Studio X72, and Studio G62 video conference systems, and is featured prominently in the newer Poly Studio V12 video bar.
DirectorAI provides intelligent multi-camera switching and framing in meeting rooms. Rather than requiring a dedicated camera operator, DirectorAI automatically detects speakers and frames participants, creating a more natural meeting experience for remote attendees. DirectorAI Perimeter goes further by defining the meeting room boundary, so people walking past an open meeting space are excluded from the camera frame.
Product Portfolio Highlights
HP Poly’s current range includes several product families. The Studio V-series video bars (including the V12 and V52) combine camera, microphone, and speaker in a single unit for small to medium meeting rooms. The Studio X-series provides modular video conferencing with separate components for larger rooms. The G-series (G62, G7500) serves boardroom-scale deployments.
The Poly Mission Series is a range of corded USB headsets designed for hybrid workers, featuring AI-based noise cancellation and super wideband audio. HP Poly VideoOS 5.0 delivered a platform upgrade to Android 13, enabling smarter camera framing, enhanced noise blocking, and multi-microphone audio mixing. At ISE 2026, HP showcased HP Dimension with Google Beam for immersive virtual collaboration.
Platform Certification
HP Poly devices are certified for use with Microsoft Teams, Zoom, and other major UC platforms. This certification is significant for enterprise buyers because it means the devices are tested and validated to work seamlessly within those ecosystems — including features like native Teams room controls, one-touch join, and platform-specific optimisations.
Why SA Resellers Should Know About HP Poly
For South African resellers selling Microsoft Teams or Zoom solutions, HP Poly represents the meeting room hardware layer. A Teams Phone or Zoom deployment often requires physical conference room equipment — video bars, speakerphones, headsets — and HP Poly is one of the primary certified hardware providers for both platforms. The AI features (NoiseBlockAI, DirectorAI) are increasingly relevant selling points as SA businesses invest in hybrid meeting room setups. HP’s established distribution and support presence in South Africa through partners like Pinnacle and First Distribution means resellers have accessible supply chain options for these products.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
