What Atcom Does
Atcom Technology Co., Ltd. is a Chinese VoIP hardware manufacturer founded in 1998, recognised as the first company in mainland China to introduce IP phones to the market. The company designs and manufactures a complete range of VoIP devices including IP desk phones, IP PBX appliances, Asterisk telephony cards, and VoIP gateways. Atcom supplies products to customers in over 100 countries and positions itself in the budget-to-mid-range segment of the VoIP hardware market.
IP Phone Range
Atcom’s IP phone portfolio focuses on reliable, affordable SIP phones for small and medium businesses. The range includes basic single-line phones through to multi-line models with colour displays. The phones support standard SIP protocol and are compatible with major IP PBX platforms including Asterisk, 3CX, FreePBX, and other SIP-based systems. Atcom’s pricing positions these phones below premium brands like Yealink and Poly, targeting deployments where cost per handset is a primary consideration.
4G LTE IP Phones
A distinctive product in Atcom’s range is their 4G LTE IP phone line. The A68LTE supports 6 to 32 SIP accounts and operates in a pure SIP 4G network environment, designed for locations where wired Ethernet is unavailable or impractical. The DX76 dual-mode phone supports both standard SIP protocol and operator VoLTE in a 4G environment, allowing it to function as both a traditional SIP phone and a mobile network device. These LTE-enabled phones are particularly relevant in markets with limited fixed-line infrastructure.
Asterisk Cards and PBX Appliances
Atcom also manufactures Asterisk telephony interface cards (PCI/PCIe) that connect Asterisk-based PBX servers to PSTN lines (analogue FXO/FXS and digital E1/T1). For businesses building their own Asterisk PBX, these cards provide the physical telephony interface at a lower cost than alternatives from Sangoma/Digium. The company also produces pre-built IP PBX appliances for small business deployments.
Why SA Resellers Should Know About Atcom
Atcom is relevant for South African resellers serving highly cost-sensitive customers where per-handset price is the deciding factor. While Atcom phones lack some of the polish and advanced features of Yealink or Fanvil, they provide basic SIP telephony at entry-level pricing. The 4G LTE phone range is particularly noteworthy for South African deployments in remote locations, construction sites, or temporary offices where running Ethernet cabling is not feasible — a 4G SIP phone connected to SA mobile networks offers a wireless desk phone solution without requiring Wi-Fi infrastructure.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
