Introduction to Vodia PBX Version 69.5.6
Vodia Networks has just unveiled the latest update to its industry-leading phone PBX—version 69.5.6. This release marks a significant milestone, being the first update following the Microsoft Teams certification granted to version 69.4. The Vodia team has diligently ensured that this new version maintains seamless interoperability with Microsoft Teams, providing users with a reliable and efficient communication platform.
Why Upgrade to Version 69.5.6?
At Vodia, we adhere to the principle of ‘never change a running system.’ This philosophy has contributed to many of our clients experiencing over six years of uninterrupted uptime. However, this impressive track record can sometimes lead clients to miss out on newer features that enhance productivity and efficiency. We believe that the upgrades in version 69.5.6 warrant your consideration for an upgrade, as they introduce several enhancements designed to improve your PBX experience.
What’s New in Vodia PBX 69.5.6?
AI Integration
One of the standout features of this release is real-time AI API integration. We demonstrated this capability using OpenAI, but we’re excited to collaborate with other AI solutions as well. Our aim is to provide users with a seamless experience when integrating with various AI providers. As the landscape of AI continues to evolve, we plan to offer more webinars and opportunities to help users understand and implement these innovations effectively.
Call Transcriptions with Whisper API
The new version introduces call transcriptions powered by the Whisper API. Users can choose to utilize the OpenAI-provided transcription service or host their own Whisper server, which is particularly beneficial for those concerned about data privacy. This option allows users to manage their data securely on their servers, ensuring that sensitive information remains protected.
Cloud Storage for Call Recordings
Storing call recordings has been simplified with the use of the S3 protocol. This functionality allows recordings to be easily moved into the cloud and is compatible with AWS and other providers. Just like Whisper, this option gives users the flexibility to control where their recordings are stored, helping them meet data privacy requirements effortlessly.
Enhanced User Experience
We have focused on improving the user interface to ensure it is visually appealing and highly functional. With our enhanced HTML5 expertise, we have made significant upgrades to the front end without introducing unnecessary frameworks. This keeps the interface lightweight and responsive, creating a smooth experience for end-users, which is crucial for satisfaction.
Improved Queue Management & Data Exporting
The updated queue management system offers more information and simplifies administrative tasks for managers. Additionally, we’ve integrated CSV download options throughout the system, making it easy for users to extract data for reports and presentations.
Upgraded Security with TLS 1.3
With security being a top priority, we have upgraded our TLS support to include version 1.3. While users may not see this improvement directly, it significantly enhances overall security and ensures ongoing compatibility as older TLS versions are deprecated.
Web-Based Soft Clients for Enhanced Security
In line with our commitment to security, we encourage the use of web browsers rather than native apps for PC users. The ability to turn a web page into an app streamlines the user experience and eliminates the need to trust Vodia with sensitive client data. This approach is a game-changer for soft clients, especially as it prevents unauthorized access to the file system.
Expanded VoIP Hardware Support
With the continuous release of new VoIP hardware, we have focused on integrating a wide range of devices into our system. This ensures that Vodia customers can choose from various options that best fit their clients’ needs. Our commitment to interoperability with Teams allows our PBX to cater to niche markets that require diverse device compatibility.
Azure Cloud Hosting & New Licensing Models
We have added Azure as a new cloud hosting provider, enabling users to run the Teams-certified version of the PBX on Microsoft’s platform. This integration provides new licensing models for users who are particularly interested in our SBC functionality, which can now be purchased directly through Azure. To support our partners in promoting this offering, we have included a partner-ID in the setup process.
Looking Ahead
As we look to the future, we have an extensive list of topics we want to address. AI-driven innovations will continue to shape our development, alongside practical improvements that enhance user experience. We are excited about the journey ahead and remain committed to providing the best possible solutions for our users.
We invite you to connect with us to discover why version 69.5.6 of our PBX is the perfect communication solution for your needs. For further inquiries, please reach out via email at sales@vodia.com or call us at +1 (617) 861-3490.
About Vodia
Vodia Networks, Inc. is a pioneering provider of B2B Cloud Communications Solutions, catering to enterprises, contact centers, and service providers. Our PBX software features an extensive suite of business telephony capabilities for both on-premise and cloud-based systems, operating seamlessly across various platforms including Windows, Linux, and Mac. Fully compliant with SIP industry standards, the Vodia phone system integrates effortlessly with a wide range of SIP-based devices and trunking providers. Our mission is to empower our partners and end-users with the world’s best cloud PBX and exceptional support to ensure their success at every turn.
This article is based on the original content found at Telecom Reseller.