Enreach, a prominent European provider of intelligent contact solutions, has announced a significant advancement in its Microsoft Teams telephony offerings with the launch of Mobile on Microsoft Teams. This innovative feature integrates mobile device functionality directly into the Teams environment, providing users with the convenience of mobile-first communication while ensuring a unified business identity through fixed-line numbers.

Empowering Businesses with Smart Solutions

This new addition aligns perfectly with Enreach’s commitment to empowering businesses through smart, flexible communication solutions tailored to modern workflows. As a leader in fixed-mobile convergence, Enreach is leveraging its expertise to provide users with a consistent and professional communication experience, no matter the device or location.

Collaboration with AudioCodes

Enreach is launching this new mobile functionality in collaboration with AudioCodes, a well-respected provider of advanced voice networking solutions. This partnership guarantees reliable performance and reflects Enreach’s deep understanding of the current demands in business communications.

“Our collaboration with AudioCodes and the integration of mobile capabilities into Microsoft Teams marks a pivotal moment in our Microsoft strategy,” stated Martin Classen, Chief Product Officer of Enreach. “This enhancement to our portfolio underscores our dedication to delivering solutions that unify fixed and mobile communications, granting users greater control, flexibility, and reliability in their operational routines.”

Ran Inbar, CTO of Unified Communications for AudioCodes, added, “AudioCodes is excited to partner with Enreach to optimize the Microsoft Teams experience for their customers through the AudioCodes Live Platform. Mobile on Microsoft Teams is transformative for any business, especially those with frontline employees who depend on mobility for their tasks. It significantly enhances productivity by seamlessly integrating the mobile experience with Teams.”

Key Benefits of Mobile on Microsoft Teams

The introduction of Mobile on Microsoft Teams comes with numerous advantages that enhance business communications:

  • Seamless native integration of mobile capabilities within Microsoft Teams, allowing for fluid communication.
  • Increased mobility and flexibility, essential for modern business environments.
  • Access to advanced features such as call recording and transcription across all devices within Teams.
  • Professional identity protection, enabling users to utilize fixed-line business numbers for all calls.

Building on a Strong Partnership

The launch of Mobile on Microsoft Teams is a testament to the robust partnership between Enreach and AudioCodes, which began in 2022 with the introduction of Operator Connect for Microsoft Teams. As one of the early adopters in the Microsoft program, Enreach selected AudioCodes as its official Operator Connect Accelerator partner to facilitate a swift and high-quality rollout of services.

This collaboration has enabled Enreach to expand its Teams telephony services throughout Europe, delivering integrated communications solutions that cater to contemporary business needs, now including mobile-first strategies. The successful partnership has been recognized with Enreach being named the AudioCodes Live Platform Rising Star of the Year 2024. This accolade highlights the remarkable growth of Operator Connect and Live Platform sales and the ongoing success in providing seamless Teams telephony solutions.

About Enreach and AudioCodes

Enreach stands out as a top European business communications provider, offering a comprehensive portfolio of smart contact solutions that amalgamate unified communications, contact centre capabilities, collaboration tools, AI functionalities, and network access. Their goal is to enhance workflows and boost productivity by providing advanced technology that is accessible and scalable for businesses of all sizes.

Operating in 25 countries, Enreach boasts over 1,000 employees across 20 offices. With a vast network of channel partners, resellers, service providers, and a dedicated sales team, Enreach ensures that every client receives tailored guidance and market expertise to meet both existing and emerging business requirements.

AudioCodes Ltd. is recognized globally for its leadership in unified communications, voice, contact center, and conversational AI services. The company enables enterprises to enhance their customer and employee experiences through improved communication and collaboration solutions. With AI-powered offerings, AudioCodes provides a diverse range of products, applications, and SaaS services that ensure seamless interoperability with leading UCaaS and CCaaS platforms, including Microsoft Teams, Webex, Zoom, Genesys, and others.

Enterprises around the world, including 65 Fortune 100 companies, leverage AudioCodes’ expertise to elevate their productivity, collaboration, business process automation, compliance, and customer interactions.

For further insights into Enreach’s groundbreaking offerings, visit: www.enreach.com.

For additional information on AudioCodes and its solutions, please refer to their official website.

This article is based on the original announcement from Telecom Reseller.