Industry News

Telecom Security for SA Businesses in 2025: The Strategic Case for Protecting Your Communications

As businesses rely more heavily on technology for their communication needs, the risk of cyber attacks and data breaches increases.…

10 Apr 2023 · 5 min read Read →
Industry News

Why Cloud Contact Centres Are the Future of Customer Service in South Africa

As businesses continue to embrace digital transformation, cloud-based contact centers are becoming increasingly popular. However, there are still some who…

10 Apr 2023 · 5 min read Read →
How To...

Moving Your SA Business to Cloud Voice: Benefits, Challenges, and What to Expect

In today's competitive business environment, it's essential to stay ahead of the curve with the latest technological advancements. One such…

10 Apr 2023 · 5 min read Read →
How To...

5 Clear Signs Your South African Business Is Ready for a Cloud PBX System

As the telecommunication industry continues to grow, it's essential to stay ahead of the curve with the latest innovations. One…

10 Apr 2023 · 7 min read Read →
Industry News

The Future of Voicemail in the Telecoms Industry: Is Voicemail Dead or Still Relevant?

Voicemail has been a staple of the telecoms industry for decades. However, with the rise of alternative communication channels, many…

6 Apr 2023 · 3 min read Read →
snom

Snom Introduces the M500 Pro Wireless Family for Enhanced Productivity in the Telecoms Industry

Snom, a leading manufacturer of VoIP telephones and communications solutions, has recently announced the launch of its latest product, the…

6 Apr 2023 · 3 min read Read →
Dstny

Dstny Omnichannel: A Practical Guide to Selling Multi-Channel Contact Centres to SA Businesses

Dstny, a leading provider of telecommunications solutions, has launched a new platform called "Omnichannel in Focus." The platform is designed…

5 Apr 2023 · 6 min read Read →
Contact Center

Maximizing Efficiency in Your Telecom Contact Center: 5 Cost-Reducing Tips

As a telecom industry professional, it's crucial to find ways to reduce expenses without compromising customer satisfaction or overall performance.…

5 Apr 2023 · 3 min read Read →
Industry News

The Benefits of Cloud-Based PBX Systems in the Telecoms Industry

Cloud-based PBX systems are becoming popular in the telecommunications industry due to their cost-effectiveness, flexibility, feature-richness, and reliability. Find out…

5 Apr 2023 · 3 min read Read →
Industry News

IDC Announces Digital Economy Theme for Upcoming CIO Summit in South Africa

As the digital economy continues to expand at an unprecedented rate, International Data Corporation (IDC) is delighted to announce that…

5 Apr 2023 · 5 min read Read →
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