Cool Ideas

How Telcos Can Harness Sustainable Technology

How far will operators go before the world feels the environmental reverberations of their tech developments? The ecological impact and…

16 May 2023 · 6 min read Read →
Seacom

SEACOM Announces Appointment of New Group Chief Executive Officer (CEO)

SEACOM, a leading telecommunications provider, has announced the appointment of a New Group Chief Executive Officer (CEO). Learn more about…

16 May 2023 · 4 min read Read →
Cool Ideas

Using Key Performance Indicators (KPIs) to Measure the Success of Hybrid Working

With a growing number of organizations adopting hybrid work models, it becomes crucial for employers to evaluate and measure the…

15 May 2023 · 4 min read Read →
How To...

Optimizing Voice Quality Testing with GLS Advanced Voice Analysis Tool

We understand the importance of delivering exceptional voice quality in today’s telecommunications industry. As businesses increasingly rely on voice communication…

15 May 2023 · 6 min read Read →
How To...

Understanding the Security of TLS Encryption for Telecoms: A Comprehensive Guide

As a telecoms industry professional, it's essential to understand the security of TLS encryption for call traffic. In this guide,…

14 May 2023 · 4 min read Read →
Contact Center

The Ultimate Guide to Managing Call Queues During High-Volume Periods

Learn how to effectively manage call queues during high-volume periods in the telecoms industry with these 10 tips and strategies.

14 May 2023 · 4 min read Read →
How To...

The Top 5 Trends in SD-WAN for Telecoms Professionals

Discover the latest trends in SD-WAN for telecoms professionals, including increased adoption, security enhancements, cloud integration, and more. Learn how…

9 May 2023 · 4 min read Read →
Industry News

 Wi-Fi or Cable Connection? Choosing the Right Internet Connection for Your Business

Choosing the right internet connection for your business can be a daunting task. In this article, we explore the differences…

9 May 2023 · 4 min read Read →
Contact Center

The Top Six Benefits of a Quality Contact Center for Telecoms Professionals

Discover the benefits of a quality contact center for telecoms professionals, including increased customer satisfaction, improved efficiency, and enhanced analytics.…

9 May 2023 · 4 min read Read →
Industry News

Softclients: The Crucial Element of a Unified Communications Solution

Softclients are an integral part of a Unified Communications (UC) system. Learn why telecoms professionals should prioritize softclients when designing…

7 May 2023 · 3 min read Read →
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