ICASA Implements Bold Cuts to Call Termination Rates

In a landmark move, the Independent Communications Authority of South Africa (ICASA) has set the stage for a transformative period in the nation’s telecommunications sector. With a proposal to significantly reduce wholesale call termination rates by as much as 83% within a mere 15 months, ICASA aims to dismantle longstanding cost barriers that have impeded competitive equality and consumer access to affordable telecommunications services. This decision, grounded in a rigorous analytical process and international best practices, signals a shift towards a more inclusive, dynamic, and competitive telecom landscape, promising to redefine the operational and economic contours of the industry. Read the original article here.


Expanding on ICASA’s Strategic Rate Reductions

ICASA’s recent proposal to significantly lower wholesale call termination rates over the next 15 months is a pivotal move, aimed at reshaping the competitive landscape of South Africa’s telecommunications sector. This decision is not made in isolation but is the result of a meticulous cost-modelling process that involved deep engagement with key voice operators in the country. By employing a ‘long-run incremental cost’ approach, ICASA has aligned its strategy with international best practices, ensuring that the proposed rates are both fair and reflective of the true costs associated with providing call termination services.


The impact of these proposed reductions is twofold. Firstly, it directly challenges the status quo of the market, particularly affecting the dynamics between larger telecom operators like Vodacom and MTN, and their smaller counterparts such as Telkom and Cell C. Historically, smaller operators benefited from a rate asymmetry that allowed them to charge more for incoming calls from other networks than what they paid for outgoing calls to the same networks. The removal of this asymmetry signifies a move towards a more balanced and competitive market where efficiency and service quality become the primary competitive edges, rather than regulatory advantages.


Secondly, the proposal introduces a new framework for future entrants into the market, offering them a three-year period of rate asymmetry to help establish their footing within the competitive landscape. This indicates ICASA’s forward-thinking approach, recognizing the need for nurturing competition not just among existing players but also by lowering barriers to entry for new operators.


Termination to a mobile device (cents per minute)
Type of operatorCurrent From 1 July 2024From 1 July 2025
New 77
Termination to a fixed device (cents per minute) 
Type of operatorCurrentFrom 1 July 2024From 1 July 2025
New 41


This regulatory adjustment is expected to have far-reaching effects beyond the telecom operators themselves, impacting consumers and the broader economy. Lower termination rates could lead to reduced costs for consumers, making voice calls more affordable and accessible. This is particularly significant in a country like South Africa, where despite the high penetration of mobile phones, the cost of voice calls remains a barrier for many. Furthermore, by encouraging competition, ICASA’s move could spur innovation within the sector, leading to improved services and the introduction of new technologies.


ICASA’s strategic initiative to lower call termination rates marks a critical inflection point in South Africa’s journey towards establishing a more equitable, competitive, and consumer-oriented telecom ecosystem. By realigning market dynamics to favor efficiency, affordability, and innovation, this regulatory overhaul is expected to catalyze a wave of positive changes across the sector. As operators, new entrants, and consumers navigate this evolving landscape, the potential for enhanced service quality, technological advancement, and expanded access to communication services holds the promise of driving significant socio-economic benefits for the country at large. ICASA’s role as a facilitator of this transition underscores its commitment to fostering a telecom environment that not only meets the current needs of its stakeholders but also anticipates and adapts to future challenges and opportunities.


About ICASA:

The Independent Communications Authority of South Africa (ICASA) is the regulator for the South African communications, broadcasting, and postal services sector. ICASA’s mandate is to regulate telecommunications in the public interest, ensuring fair competition, quality service, and the provision of a variety of services to meet the needs of the country. It oversees the compliance of licensees with legal requirements, manages the effective use of radio frequency spectrum, and protects consumer rights within the telecommunications industry. For more detailed information, visit ICASA’s official website.

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