Htek is a global designer and manufacturer of enterprise-grade IP phones and VoIP solutions with a presence in over 90 countries, serving System Integrators, Service Providers, and telecommunications partners.
Htek (Nanjing Hanlong Technology Co., Ltd.) is a Chinese VoIP endpoint manufacturer founded in 2005, headquartered in Nanjing with a 100% focus on the R&D and manufacturing of SIP-based communication devices. The company produces a range of IP desk phones, including the UC900 series (enterprise) and UC500 series (entry-level to mid-range), alongside accessories and expansion modules. Htek phones are certified for interoperability with major platforms including Cisco BroadWorks, 3CX, Asterisk, and FreePBX, and are deployed in over 80 countries through a network of distributors, ITSPs, and OEM partners. While Htek has a smaller brand presence than Yealink, Grandstream, or Fanvil, the company offers competitively priced, reliable SIP endpoints that serve the budget-conscious segment of the enterprise IP phone market. SA telecoms resellers can source Htek products through international distribution channels or direct engagement with the manufacturer.
Htek, formally known as Nanjing Hanlong Technology Co., Ltd., is a Chinese manufacturer exclusively dedicated to the research, development, and manufacturing of Voice over IP (VoIP) endpoints. Founded in 2005 in Nanjing, China, the company has maintained a singular focus on SIP-based IP phones for over two decades, building deep expertise in voice endpoint engineering without diversifying into unrelated product categories. This focused approach has enabled Htek to develop a range of reliable, feature-rich IP phones that compete effectively on both quality and price in the global VoIP market.
The company operates with offices in the United States and Europe in addition to its Nanjing headquarters, serving a global customer base through a network of distributors, internet telephony service providers (ITSPs), and OEM partners. Htek’s phones are deployed across enterprise, SME, hospitality, and service provider environments in more than 80 countries, with formal interoperability certifications from leading platform vendors including Cisco BroadWorks, 3CX, and Asterisk-based systems.
For South African telecoms resellers, Htek represents a budget-friendly IP phone option for deployments where cost per seat is the primary consideration. While brands like Yealink, Grandstream, and Fanvil dominate the South African IP phone market, Htek offers comparable SIP functionality at lower price points — making the brand suitable for high-volume rollouts, call centre deployments, and cost-sensitive projects where end users require basic to mid-range phone functionality.
Htek’s OEM programme is another angle for SA resellers and service providers. The company offers white-label manufacturing, allowing service providers to brand Htek phones with their own company logo, boot screen, and packaging. This OEM capability is relevant for SA UCaaS providers who want to offer branded endpoints alongside their hosted PBX services, creating a more cohesive customer experience.
The UC900 series is Htek’s flagship enterprise range, designed for professional office environments. Models include the UC901 (2 SIP lines, basic monochrome display), UC902 (4 lines, backlit LCD), UC903 (6 lines, colour display), UC912G (4 lines, Gigabit Ethernet, colour display), UC923 (8 lines, colour display with Bluetooth), UC924 (12 lines, 3.5″ colour display with Bluetooth and Wi-Fi), and UC926 (executive model with 4.3″ colour touchscreen, Bluetooth 5.0, Wi-Fi, and USB). All UC900 phones support PoE, HD audio, programmable keys, and EHS headset adapters.
The UC500 series provides cost-effective SIP endpoints for basic communication needs. These phones deliver core SIP functionality — multiple line support, speakerphone, call transfer, conference calling, and phonebook access — at price points suited to high-volume deployments where advanced features are not required. The UC500 series is popular in call centre environments where agents need reliable voice communication without executive-level features.
The UCV series introduces video calling capability to Htek’s endpoint range. These Android-based devices feature built-in cameras and touchscreen displays, supporting SIP video calling alongside traditional voice communication. The UCV series is certified for interoperability with Cisco BroadWorks and other major platforms supporting SIP video.
Htek offers expansion modules (providing additional programmable keys for receptionist and power user configurations), EHS headset adapters for wireless headset integration, and wall-mount kits. These accessories enable resellers to customise Htek phone deployments for specific user roles and environments.
Htek was founded in 2005, giving it over 20 years of experience in VoIP endpoint manufacturing. The company’s two-decade focus on a single product category — SIP phones — has resulted in mature product engineering and manufacturing processes. Key milestones include BroadWorks interoperability certification (opening the carrier and service provider market), 3CX compatibility certification, expansion into video phones with the UCV series, and the UC926 flagship with Bluetooth 5.0 and Wi-Fi 6 connectivity.
Htek’s primary differentiator is its exclusive focus on VoIP endpoints. Unlike diversified manufacturers like Grandstream (which also makes PBX, networking, and surveillance products) or Yealink (which spans phones, video conferencing, and collaboration), Htek dedicates all R&D and manufacturing resources to SIP phones. This focused approach results in deep voice endpoint expertise and competitive unit costs achieved through manufacturing specialisation.
The company’s OEM and white-label programme is another distinctive capability. Htek actively courts service providers and telecoms companies who want custom-branded phones, offering flexible manufacturing runs with customised firmware, branding, boot screens, and packaging. For SA service providers launching branded UCaaS offerings, Htek’s OEM programme provides an affordable way to include branded hardware in the customer package.
Htek does not currently have a dedicated South African distributor with a prominent local presence. SA resellers can source Htek products through international distribution channels, including direct engagement with Htek’s sales team ([email protected]) for distributor pricing and OEM enquiries. The company maintains a network of online resellers globally, and its products can be imported through international VoIP equipment distributors who ship to South Africa.
In the South African context, Htek’s value proposition is strongest in scenarios where resellers need cost-effective SIP endpoints for large-scale deployments — such as BPO contact centres, hotel room phones, or high-volume SME rollouts — where Yealink or Grandstream pricing may be considered too high. The OEM programme is also relevant for SA hosted PBX providers seeking branded endpoints at competitive manufacturing costs.
Htek operates a partner programme spanning distributors, online resellers, ITSPs, and OEM partners. The company provides partner tiers with escalating benefits based on sales volume and commitment level. The ideal Htek partner in South Africa would be a telecoms distributor, hosted PBX provider, or systems integrator with volume deployment requirements and a need for competitively priced SIP endpoints.
Partners benefit from competitive volume pricing, access to Htek’s technical documentation and firmware updates, auto-provisioning templates for major PBX platforms, and OEM customisation capabilities. For resellers interested in exploring Htek distribution in South Africa, the company’s partner team can be reached through htek.com or directly at [email protected] for pricing, sampling, and partnership discussions.
Htek products are available through the company’s global distribution network. While no dedicated South African distributor is currently prominent in the market, resellers can engage with Htek directly for trade pricing and distribution opportunities. International online resellers including NTS Direct, VoIP Supply, and Telephony Depot stock Htek products and may offer shipping to South Africa. The Htek website (htek.com/partners/online-reseller) maintains a directory of authorised online resellers.
For SA resellers considering larger volume orders or OEM branded products, direct engagement with Htek’s Nanjing headquarters is recommended. The company offers competitive pricing for volume commitments, sample phones for testing, and technical support for PBX integration and auto-provisioning configuration.
Yes, Htek phones are formally certified for interoperability with Cisco BroadWorks, 3CX, Asterisk, FreePBX, and other standard SIP platforms. The company provides auto-provisioning templates for major platforms, enabling efficient deployment. All Htek phones are built on open SIP standards, ensuring broad compatibility with virtually any SIP-based PBX or cloud communications platform used in South Africa.
Yes, Htek offers an OEM and white-label manufacturing programme that allows service providers and telecoms companies to brand Htek phones with their own logo, boot screen, and packaging. This is particularly relevant for South African hosted PBX and UCaaS providers who want to offer branded endpoints alongside their communication services. Contact Htek directly at [email protected] for OEM pricing and minimum order quantities.
Htek phones are generally positioned at lower price points than comparable Yealink and Grandstream models, making them attractive for cost-sensitive deployments and high-volume rollouts. While the brand has less market recognition in South Africa, the phones deliver comparable SIP functionality, HD audio, and build quality. Htek’s competitive pricing makes the brand suitable for call centre deployments, hospitality, and projects where per-seat hardware cost is a primary consideration.
Htek does not currently have a prominent dedicated distributor in South Africa. SA resellers can source Htek products through international online resellers (NTS Direct, VoIP Supply, Telephony Depot) who may ship to South Africa, or engage directly with Htek’s sales team at [email protected] for distributor pricing and partnership opportunities. For volume orders or OEM requirements, direct engagement with Htek’s Nanjing headquarters is recommended.
The Htek UC926 is the flagship model in the UC900 enterprise series, featuring a 4.3-inch colour touchscreen display, Bluetooth 5.0, Wi-Fi connectivity, USB port, dual Gigabit Ethernet ports, PoE support, and HD audio. It supports up to 16 SIP lines and includes programmable keys, EHS headset support, and expansion module compatibility. The UC926 is designed for executives and power users requiring advanced features and a premium desktop communication experience.