BCX, part of the Telkom Group since 2015, is Africa's premier end-to-end digital solutions provider. BCX delivers comprehensive ICT solutions including cloud computing, unified communications, connectivity, security, and managed services across South Africa and broader Africa.
BCX (formerly Business Connexion) is Telkom’s enterprise ICT subsidiary and one of South Africa’s largest technology services companies. With over 6,000 employees and IT business revenue of R8.5 billion in FY2024 (up 11.4% year-on-year), BCX is a heavyweight in the local market. The company provides end-to-end digital solutions spanning managed IT services, converged communications, cloud (including the Alibaba Cloud partnership for Africa), system integration, hardware and software. For telecoms resellers, BCX is both a potential partner and a competitor — they collaborate with the channel on enterprise projects through their subcontractor programme (with 30% of contract value set aside for emerging SMEs), but also compete directly on managed services and converged communications deals. Understanding BCX’s capabilities and market position is essential for any SA telecoms reseller operating in the enterprise space.
Parent Company: Telkom Group (JSE-listed)
Formed: 2015 (merger of Telkom Business + Business Connexion)
Business Connexion Founded: 1996
Headquarters: Centurion, Gauteng, South Africa
Employees: 6,000+
FY2024 IT Revenue: R8.5 billion (+11.4% YoY)
Business Segments: IT Services, Converged Communications
Cloud Partnership: Sole Alibaba Cloud distributor for South Africa
SME Set-Aside: 30% of subcontract value for emerging SMEs
BCX was formed in 2015 through the merger of Telkom Business (Telkom’s enterprise division) and Business Connexion, a listed IT services company founded in 1996. The combined entity became Africa’s premier end-to-end ICT solutions provider, leveraging Telkom’s network infrastructure with Business Connexion’s IT services and system integration capabilities.
Today BCX operates as a wholly-owned Telkom subsidiary, serving enterprise and government customers with a comprehensive portfolio spanning IT managed services, converged communications, cloud solutions, cybersecurity, system integration and hardware/software procurement. Their scale and Telkom parentage give them a unique position in the SA market — they can offer networking, voice, cloud and IT services as an integrated bundle backed by national infrastructure.
BCX occupies a dominant position in SA enterprise ICT, particularly in government and large corporate accounts. For telecoms resellers, this creates both opportunity and challenge. On the opportunity side, BCX’s subcontractor programme actively engages smaller ICT companies for specialist work on large projects — and the 30% set-aside for emerging SMEs creates genuine access for smaller partners.
On the competitive side, BCX’s converged communications division competes directly with telecoms resellers on enterprise voice, UC and connectivity deals. SA resellers need to understand BCX’s strengths and positioning to compete effectively — which typically means differentiating on agility, specialist vendor expertise (e.g., being a certified 3CX or AudioCodes partner) and personalised service that a 6,000-person enterprise cannot easily match.
BCX’s IT division provides system integration, managed infrastructure services, IaaS, PaaS and SaaS solutions. They manage IT environments for some of South Africa’s largest enterprises and government departments, including data centre operations, end-user computing and application management.
The communications division provides enterprise voice solutions, data connectivity, SIP trunking, unified communications and contact centre services. This division leverages Telkom’s national fibre and mobile network infrastructure, giving BCX a connectivity advantage that independent resellers cannot easily replicate.
BCX is the sole Alibaba Cloud distributor for South Africa, having launched the Africa Local Public (ALP) cloud with two Availability Zones in South Africa in FY2024. This gives BCX a differentiated public cloud offering alongside established relationships with Microsoft Azure and other cloud providers. The Alibaba partnership is part of BCX’s broader XaaS (Everything-as-a-Service) strategy.
Through their Integrated Solution Sales division, BCX procures and supplies IT hardware and software to enterprise customers. This division drove strong growth in FY2024 and competes with traditional IT distributors and resellers on enterprise procurement deals.
BCX offers managed security services, security operations centre (SOC) capabilities, threat management and compliance consulting. As cybersecurity becomes a board-level concern for SA enterprises, this is a growing part of BCX’s portfolio.
The BCX brand was created in 2015, but the underlying businesses have much longer histories. Business Connexion was founded in 1996 and became one of SA’s most prominent IT services companies before merging with Telkom Business. Telkom itself has been providing telecommunications in South Africa since 1991 (and as the South African Post Office telecommunications division long before that). This combined heritage gives BCX deep institutional knowledge of the SA enterprise market.
BCX’s unique advantage is integration: as a Telkom subsidiary, they can deliver network infrastructure, voice, data, cloud, IT services and hardware as a single bundled solution with one contract and one SLA. No independent reseller can easily replicate this end-to-end capability backed by national network infrastructure. Their Alibaba Cloud partnership also gives them a differentiated public cloud option, and their 6,000+ employee base provides scale for large national and government deployments.
BCX is headquartered in Centurion, Gauteng and has offices across South Africa. Their primary customers are large enterprises, government departments and state-owned entities — organisations that value the stability of a Telkom-backed provider and need national coverage. BCX’s B-BBEE credentials and transformation commitment (including the 30% SME subcontractor set-aside) make them a preferred supplier for government and public sector procurement.
For telecoms resellers, the key is understanding where BCX plays and where they do not. BCX tends to dominate large national contracts and government deals. Mid-market and specialist UC/voice opportunities — where customers want agility, specialist vendor expertise and personal service — remain the sweet spot for independent resellers competing alongside BCX.
BCX engages with channel partners primarily through its subcontractor programme, which makes market opportunities available to SMEs working in the ICT sector. When BCX tenders for work, 30% of total contract value is set aside for emerging SMEs. The ideal BCX subcontractor is an ICT company with specialist skills (networking, voice, security, application development) that complement BCX’s broader capabilities on large enterprise projects.
BCX operates as a direct enterprise services provider rather than through distribution. They sell directly to enterprise and government customers, with subcontractors and partners engaged for specialist components of larger projects. Telecoms resellers interested in subcontracting opportunities can engage through BCX’s procurement and partner channels via bcx.co.za.
BCX is a wholly-owned subsidiary of Telkom Group, formed from the 2015 merger of Telkom Business and Business Connexion. It serves as Telkom’s enterprise ICT arm, delivering managed IT services, converged communications and cloud solutions to corporate and government customers.
BCX has over 6,000 employees and generated R8.5 billion in IT business revenue in FY2024, making it one of the largest enterprise ICT services companies in South Africa. They serve major corporates and government departments across the country.
Yes. BCX runs a subcontractor programme that reserves 30% of contract value for emerging SMEs in the ICT sector. This creates opportunities for smaller telecoms and IT companies to participate in large enterprise projects alongside BCX.
BCX is the sole Alibaba Cloud distributor for South Africa, operating two local Availability Zones. They also offer multi-cloud services across Microsoft Azure and other platforms, with an XaaS (Everything-as-a-Service) strategy covering IaaS, PaaS and SaaS solutions.
Both. BCX’s converged communications division competes directly with telecoms resellers on enterprise voice and connectivity deals. However, their subcontractor programme creates partnership opportunities on large projects. SA resellers typically compete with BCX in the mid-market while potentially collaborating on large national deployments.