What AVOXI Does
AVOXI is a US-based cloud communications company headquartered in Atlanta, Georgia, specialising in international virtual phone numbers and enterprise voice services. The company operates a cloud-native global voice platform designed for businesses that need consistent, scalable communications across multiple countries. AVOXI provides virtual phone numbers in over 170 countries, making it one of the largest international number providers in the market.
Core Services
AVOXI’s platform covers several interconnected services. The virtual phone number service provides local, toll-free, and international numbers across its 170+ country footprint, allowing businesses to establish a local presence in foreign markets without physical offices. The company also offers SIP trunking for businesses connecting their own PBX systems to AVOXI’s voice network, and a cloud-hosted PBX service for organisations wanting a fully managed phone system.
The platform includes over 20 built-in VoIP features at no extra cost, including virtual attendant, voicemail-to-email, call logging, call recording, and call routing. AVOXI charges no setup fees or cancellation costs, operating on a straightforward per-number and per-minute pricing model.
International Toll-Free Numbers
AVOXI positions itself as offering toll-free numbers from more countries than any other provider. This includes International Toll-Free Service (ITFS) numbers, Universal International Freephone Numbers (UIFN), and US/Canada toll-free numbers. For businesses operating customer support or sales operations that span multiple countries, this breadth of toll-free coverage is the company’s primary differentiator.
Why SA Resellers Should Know About AVOXI
AVOXI is relevant to South African resellers in two ways. First, for SA businesses with international operations or customers, AVOXI provides a way to establish local phone numbers in foreign markets — enabling a South African company to have local numbers in the UK, US, Europe, or across Africa without infrastructure in those countries. Second, international companies wanting to reach South African customers can provision SA local numbers through AVOXI’s platform. For resellers serving clients with cross-border communications needs, AVOXI’s coverage breadth makes it a useful partner to know about.
About the Author
Mechelle Gindra
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
