About Mechelle Gindra
796 articles published on Telecoms-Channel
Mechelle Gindra is the managing editor and lead content strategist at Telecoms-Channel, South Africa's dedicated intelligence platform for telecoms resellers, ICT distributors, and channel partners. She oversees the editorial team's AI-assisted content production pipeline, ensuring vendor news, market analysis, and regulatory updates are accurate, timely, and actionable for the SA telecoms channel community. With deep expertise in the South African telecoms reseller ecosystem, Mechelle directs coverage of vendor partner programmes, ICASA regulatory developments, wholesale market dynamics, and channel business strategy. She is responsible for maintaining Telecoms-Channel's editorial standards, fact-checking processes, and corrections policy.
Sangoma TeamHub & CommUnity: A Practical Guide for SA UCaaS Resellers
Sangoma TeamHub is the unified collaboration client for the CommUnity UCaaS platform. This guide covers features, pricing, Microsoft Teams integration,…
Grandstream GWN7800 Network Switches: Why SA VoIP Resellers Should Add Them to Every Quote
Grandstream's GWN7800 Layer 2+ and Layer 3 switches are built for VoIP deployments — PoE for IP phones, VLAN for…
From New Sustainability Initiatives to the Bifurcation of Storage: 5 Data Center Trends to Watch in 2025
As we prepare to bid farewell to 2024 and welcome 2025, the new year promises to bring innovative breakthroughs that…
Dell Technologies Expands AI Innovations at the Edge
As the demand for edge computing and AI continues to surge, Dell Technologies is leading the way with its innovative…
Eutelsat and Q-KON sign new multi-year agreement to expand LEO services across Sub-Saharan Africa
Eutelsat announces a new multi-year agreement with Q-KON, to expand Low Earth Orbit (LEO) satellite services across Sub-Saharan Africa. The…
The Transition to Cloud-Based Recording Solutions: Key Considerations for Success
Transitioning to cloud-based recording solutions offers numerous benefits but comes with challenges. Learn the key considerations for a successful move,…
How Partner Collaboration Shapes the Future of UCaaS
The future of UCaaS is built on collaboration. At Ericsson-LG Enterprise, our global partner community plays a key role in…
Why Contact Centres Have High Turnover and How to Combat It
Explore the factors driving high turnover in contact centres and actionable strategies for improvement.
A New Forum Streamlines South Africa’s ICT Regulations
ICASA and other regulators launch new forum to streamline South Africa's ICT and media regulations. The newly formed Information, Communication…
How to simplify customer interactions for happier, more loyal customers
Customer interactions are paramount in today’s market. But how do businesses get it right?