Don’t compromise security, performance when moving to Teams, Zoom, and others
Business technology leaders are re-evaluating their communications and collaboration portfolios as they plan for the future workplace. The shift to permanent full-time or hybrid work-from-home has served as a catalyst for more cloud-based UC and CX services, such as Microsoft Teams, Cisco Webex, Zoom, and a host of contact center providers.
But there are some important issues to address when moving to the cloud. For example, how do you transfer complex call routing policies? What about existing telecom contracts that expire at different times? And is it feasible to flash-cut from large on-premises deployments—which addresses security, dial-plan management, and survivability needs—to cloud services?
Bring Your Own Carrier (BYOC) addresses these key issues by allowing companies to transition to the cloud immediately or over time, using their same telecom provider.
Join Metrigy CEO and Principal Analyst, Robin Gareiss, and Oracle Director of Product Marketing, Doug Tait, for a lively discussion of how BYOC addresses potential roadblocks for cloud transitions. During this webinar, you will learn:
- How does BYOC allow you to move to the cloud today at your own pace?
- How does the use of Session Border Controllers help to address network security, as well as reliability?
- With key customer service agents working from home, how can SBCs deliver data about overall quality of service and security issues?
- What are the benefits companies see once they move to the cloud?
Presented by: Robin Gareiss, CEO & Principal Analyst, Metrigy
Doug Tait, Director of Product Marketing, Oracle
Date: June 2, 2021
Time: 10:00 am ET
Sourced from: Metrigy Blog. View the original article here.
