The headline was attention grabbing: DeepMind, Google’s AI engine, win a StartCraft II tournament, winning 10 games in a row. It lost the last match. With such a win, DeepMind…

Harnessing Virtual Agent Technology to Transform Contact Center Operations: Insights from Cisco
Discover how virtual agent technology is reshaping contact center operations, enhancing efficiency and customer satisfaction. Learn about the benefits and capabilities of these innovative tools.