Telecoms Training

Telecoms Academy

Whether you require one-one-one, group, internal, external or outsourced training and recruitment in the telecoms industry, The Telecoms Academy is best suited to provide you with the right solution, the first time. 

 

We combine high-level business thinking with technical telecoms know-how to deliver training solutions that make a positive impact.

 

We use a mix of training methodologies to create training that resonates and is immediately relatable. Training is at the heart of what we do and deliver training with heart.

EDUCATE

We EDUCATE and bring knowledge to those who embark in the world of telecoms:

  • Customer service
  • Product Training
  • Project management
  • Sales training
  • Telesales training
  • VoIP 1st line troubleshooting training
  • VoIP 2nd line technical support
  • VoIP hardware installation (ADSL modems, Gateways, IP PBX)
 
 

EMPOWER

We EMPOWER, design and provide personalised branded training to the service providers representatives and channel partners on products and services, incorporating the company’s revenue strategy, growth and branding:

  • Product training
  • Sales training
 

INFORM

We INFORM users on how to enjoy and gain the benefit of your technology and improve productivity, client experience and confidence in their abilities:

  • Telephone etiquette
  • User handset/ application/ softphone training
  • User system training

ENQUIRE ABOUT TRAINING FOR YOU AND YOUR TEAM TODAY!

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