Sangoma Technologies, a leading provider of telecom solutions, has been recognized by Frost & Sullivan as a North American UCaaS Market Leader. The recognition was given to Sangoma in the 2021 Frost Radar Report, which provides an overview of the UCaaS industry and identifies the leading companies in the market.
UCaaS (Unified Communications as a Service) is a cloud-based delivery model that provides businesses with communication and collaboration services such as voice and video calling, messaging, and file sharing. The UCaaS market has been growing rapidly in recent years as businesses increasingly adopt cloud-based solutions.
According to the Frost Radar Report, Sangoma has been recognized as a market leader in North America due to its strong portfolio of UCaaS solutions, excellent customer service, and competitive pricing. Sangoma’s UCaaS portfolio includes its cloud-based phone system, SIP trunking services, and video conferencing solutions.
One of the key factors contributing to Sangoma’s recognition as a market leader is its commitment to providing exceptional customer service. The company offers 24/7 technical support to ensure that customers receive timely assistance with any issues they may encounter. Additionally, Sangoma provides a range of resources and tools to help customers optimize their UCaaS solutions and improve their overall business communication.
Sangoma’s competitive pricing is another important factor that sets it apart from its competitors. The company’s UCaaS solutions are affordable and offer businesses of all sizes the opportunity to access enterprise-grade communication and collaboration tools.
Sangoma’s recognition as a North American UCaaS Market Leader by Frost & Sullivan is a well-deserved recognition of the company’s dedication to providing innovative, high-quality UCaaS solutions with exceptional customer service and competitive pricing. As businesses continue to adopt cloud-based communication and collaboration tools, Sangoma is well-positioned to meet the growing demand for UCaaS solutions and lead the way in the industry.
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