Telecoms-Channel News Roundup – Week 43

Welcome to the roundup of the top telecoms news for resellers, week 43. This week’s top news is featured from Channel Futures, My Tech Decisions, Transnnexus, Nashua and CounterPath.

Recruiting the Perfect Channel Partner

At Quadrotech, our partner relationships have always been essential to our success. We work with a strong network of channel partners to make organizations smarter, more secure and more efficient, ensuring their customers get the most out of their IT investment. Over the years, we’ve refined our approach to partnerships, relying on a model that is simple, dynamic, reliable, profitable and well-supported. We did not develop this channel partner model overnight–it was created from years of best practice consolidation and learning how to avoid common mistakes.

LG Unveils a New Solution for Video Calling in Patient Rooms

LG Business Solutions is releasing a new tool for integrators that allows them to configure the company’s healthcare TVs as a video calling system for patients.

The tool, LG Pro:Centric Connect, provides back office functionality that enables web RTC systems to connect to patients’ in-room TVs to remote family and friends.

In a statement, Gianni Restaino, engineering vice president for LG Business Solutions USA, said the new solution is designed for hospitals, medical centers and long-term care facilities. It essentially allows patients to use their hospital TVs – provided they’re LG’s Smart Hospital TVs – as a videoconferencing system.

SHAKEN benefits for enterprise callers

You probably know about the benefits STIR/SHAKEN call authentication will provide to consumers: by identifying caller ID spoofing, it will help bring unwanted and illegal robocalls under control. But what about enterprise callers? How will SHAKEN help you? Let’s look.

Telecommunications has been getting more difficult for enterprise callers:

  • People are wary of robocalls—answer rates are down.
  • Service providers have been using call analytics to identify, label, and block suspected robocalls—enterprise outbound calls often get blocked too.

Nashua Communications is part of the +OneX group

We are pleased to announce that from the 1st of October 2020, Nashua Communications (PTY) Ltd has joined the +OneX group. +OneX is part of the Reunert Group that was founded in 1888 and is listed on the JSE in 1948 and is a constituent of the FTSE/JSE responsible Investment Index. Reunert is an industrial group with a portfolio pf businesses in its Applied Electronics, Electrical Engineering, and ICT segments. As of the 1st of October 2020, the branding for Nashua Communications (Pty) Ltd has changed to +OneX Communications.

CounterPath: What are RESTful APIs and How Do They Help Build Dream Integrations? 

The advent of SIP (session initiation protocol) more than two decades ago led to the belief that PTSN (public switched telephone network) would cease to exist. It talked about the blossoming of a new era which promised an Internet-led world driven by transparent, interconnected and interoperable multichannel communications. Similar to what WebRTC propagated – minimizing the complexities, developer skillsets and barriers required to build advanced communication capabilities into Web-based services. But we all know that it didn’t turn out exactly as predicted; in fact the mainstream UC world was left in all its business-as-usual, unaffected normalcy.

However, the era of digitization has ushered in a new wave of collaborative culture and this has made workflow automation an essential experience for today’s mobile worker. This is where RESTful APIs can help.