Telecoms-Channel News Roundup – Week 35

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Welcome to the roundup of the top telecoms news for resellers, week 35. This week’s top news is featured from IOL, Business Wire, Smarter MSP,  My Tech Decisions and Westcon-Comstor.

AYO to acquire 100% of Kathea

AYO Technology Solutions (AYO) plans to acquire 100 percent of Kathea Communication, and 60 percent stake Kathea Energy in deals worth R125.8million.

The acquisitions form part of AYO’s planned expansion and will see the group take a position in the rapidly evolving unified communication sector, and its first foray into the alternative energy space.

AYO group chief executive Howard Plaatjes said they were looking to invest in disruptive technologies that can add value to South Africa and assist the country in dealing with a future that includes smart living and smart working. South Africa is also heavily impacted by climate change and a lack of reliable energy supply.

Grandstream Announces 1080p HD USB Webcam

Grandstream, connecting the world with award-winning unified communication solutions since 2002, today announced the latest addition to their GUV series of Personal Collaboration Devices. The GUV3100 is a full HD USB camera that enables high-quality audio and video collaboration through laptops, computers and more. It provides 1080p Full HD real-time video through a 2-megapixel CMOS image sensor and includes two built-in omnidirectional microphones for clear communications. Ideal for remote work and education, the GUV3100 provides an easy-to-setup, easy-to-use USB webcam with HD video and audio quality for web meetings, video conferences and more.

Your MSP isn’t all about price

As someone who spends a lot of time talking and writing about how managed services providers (MSPs) need to make their messaging all about the raw value they’re able to offer their prospects, I hear a lot of people say they’re frustrated that those same prospects really only seem to care about one thing and one thing only once they get into the sales process: Price.

Believe me, I get it. You don’t want to put in all of that work to make sure that you’re marketing effort truly shows “what we can do for you,” only to hear some variation of “great… but what is it going to cost me?” in return.

How Technology Providers Can Help Train End Users 

Your company just spent millions on new conference rooms throughout the campus and in other office locations, and now you want to maximize that investment and push employees to make use of these systems.

However, your internal IT team might not be experts in conferencing technology, and end users haven’t been thoroughly trained. That leads to headaches and constant support calls that don’t rise to the level of a support call.

How to stack the deck in your favour with UCaaS

UCaaS is set to reach a value of $79.3 billion by 2024, driven by accelerating cloud adoption, flexible partner models, and innovative technologies.

The cloud environment means that almost any reseller or solution provider can branch out into the world of UCaaS. With its combination of easy upfront payments and recurring revenues, choice of customer engagement models, and no need for UC experience, it’s an easy addition for any partner looking for a new, reliable and recurring revenue stream.