Telecoms-Channel News Roundup – Week 34

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Welcome to the roundup of the top telecoms news for resellers, week 34. This week’s top news is featured from Apex BI, Yealink, Telecom Reseller and Sangoma.

Apex BI Announces Its Latest Clarity Innovation – A Unified Communications Analytics & Reporting Module Starting With MS Teams 

Apex BI – technology expense management (TEM) specialist – has released its latest in-house developed innovation – a Unified Communications Reporting product, which at present addresses the much needed requirement to provide insight into cost, consumption and productivity across the entire MS teams userbase.

This product is being launched as an extension of the capabilities of Apex BI’s TEM platform, Clarity. It provides visibility into the cost and consumption arising from MS Teams – basically this software will enable enterprise customers to report on staff costs; their productivity and consumption of the various aspects of MS Teams; essentially, how they are using MS Teams and for what purpose etc. The Apex BI solution brings enterprise ready MS Teams reporting to the market but with a difference, it is a wholly South African developed innovation available at a South African price point.

Yealink Tops the SIP phone Market Share for a Third Consecutive Year 

Yealink, a global leading unified communications (UC) solution provider, has topped the list for the SIP phone segment for a third consecutive year with a market share of 29.5% in 2019, according to latest Global Enterprise Communications Platforms and Endpoints Market report by Frost & Sullivan.

“Yealink has maintained its global dominance in terms of total enterprise SIP desktop phone shipments. The company has accomplished this leadership position through growth strategy excellence, price/performance value, technology leverage, brand strength and deliver a superior customer service experience. “as highly appreciated by Michael DeSalles, Frost& Sullivan.

Grandstream Receives 2020 Unified Communications Product of the Year Award

Grandstream announced today that TMC, a global, integrated media company and online, has named the GXV3300 series of IP Video Phones for Android™ as a 2020 Unified Communications Product of the Year Award winner.

The GXV3300 series of IP Video Phones for Android combines a 16-line IP video phone with a multi-platform video collaboration solution and the functionality of an Android tablet to offer an all-in-one communications solution. The series delivers a powerful experience through a capacitive touch screen, built-in camera, HDMI in/out for content sharing, and HD video support.

Sangoma: Cloud and On-Premise: Why Businesses and End Users Need their UC Vendor to Offer Both

Buying a Unified Communication business phone system can be confusing.  There are many options, many pricing models and many features.  And in many cases, what’s right for an SMB is not right for a large enterprise, and vice versa.  What is right for me?  One of the first decisions you’ll need to make is should I install a system on-premise, or be serviced via a cloud.

If you talk to different people, you’ll get many different answers.  And that’s because whether you go to cloud or prem will be dependent on your unique requirements.  What is good for the business next door may not work for you.  And if you talk to different vendors, you’ll get different answers as well, most likely extremely skewed to whatever they offer (because most don’t offer the same product in premise or cloud form), or which part of the company the particular sales person is getting paid from.  So you might even get different answers from different sales people from the same company!  Super confusing.