Epygi Announces Integration with kuando Busylight

Winter Park, Florida, USA, (Oct 29, 2020) – Epygi Technologies, a worldwide provider of Integrated Communications Solutions, announced that Epygi IP PBXs of QX/UC line provides integration with kuando Busylight, which is a presence, call alert and notification system.

The kuando Busylight is more than a presence indicator: it is an efficiency tool, money- and timesaver, a quality-heightener, a staff-retainer and a customer-keeper. Thus, kuando Busylight is a natural addition to Epygi QX/UC IP PBXs, giving it more value.

The Epygi integration with BusyLight provides the possibility of signaling via BusyLight an Epygi QX/UC extension’s status. It provides full support for all status classes: Dialog Status (the extension’s call-related status), Presence Status (the extension user’s availability status) and ACD Status (a call center agent’s availability status).

Multi-color LED light can be programmed by users via Epygi QX/UC PBX GUI configuration thus letting users know when their colleagues are busy. Its built-in speaker signals incoming calls and one can make sure that he/she always hears the incoming calls even when the PC has no speakers or even when the sound is on mute.

About Epygi Technologies

Epygi Technologies, LLC, a worldwide provider of award-winning IP PBXs, Gateways and ecQX Cloud Services, supporting small businesses to enterprise’s telephony needs, is a private US company founded in 2000 and has its headquarters in Winter Park, Florida. Reliable, secure and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment. Visit us on our website, follow us on Twitter, like our page on Facebook or join our LinkedIn group.

Sourced from: Epygi Blog. View the original article here.