CounterPath UC Solutions for Healthcare

CounterPath UC solutions help improve patient care and streamline clinical communications.

Bria changes the way healthcare teams communicate by consolidating all communications into one, streamlined interface. Healthcare workers can intuitively route calls, make and receive calls on the go, send messages, chat securely, and utilize video calls or conferences to bring in resources remotely.

 

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Earlier this year, CounterPath worked with Halo Health to create a clinical communications solution for healthcare workers. According to a recent study, poor communication among medical professionals can lead to various negative outcomes including discontinuity of care, compromise of patient safety, patient dissatisfaction, and inefficient use of valuable resources. Additionally, by 2022, 97 percent of nurses will use mobile devices[2].

Given these findings, CounterPath was pleased to work with Halo to provide its VoIP Softphone SDK, giving the organization the ability to embed calling capabilities into their application, to enable efficient clinician and support staff communication.

The CounterPath VoIP Softphone SDK was crucial in the integration of voice calling within the Halo Clinical Communication Platform™, developed by Halo Health, a health-focused organization. Halo’s mission was to create the highest quality clinical communication platform for the healthcare industry. Fundamental to this platform were the following features: mobilization of critical alerts, on-call scheduling, as well as secure voice calling and messaging.

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In our case study, learn about how the CounterPath solution helped:

  • Expedite the integration of HD voice calling within the organization’s solution
  • Protect patients from delays of care
  • Prevent clinicians from alert fatigue and burnout
  • Nurses and physicians receive test results in real time, providing improved patient care
  • Drive efficiencies and increase adoption for clinicians who work at more than one location, or who travel to see patients outside of health facilities

Download the Case Study

Since this deployment, we have released the latest version of our SDK 1.12. With the onset of the COVID-19 pandemic, health has been at the forefront of most discussions within the industry, which is why we recently detailed how to stay healthy while travelling.

Whether you’re a reseller of UC solutions for healthcare, an administrator or a healthcare worker, we have solutions that can help you streamline communications.

Sourced from: Counterpath. View the original article here.