4 Factors to Consider to Make the Most of your Website Live Chat No ratings yet.

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Times are changing! And to adapt, many call centers have evolved beyond functioning simply to make cold sales calls or operate customer service helplines. Today, an increasing number of contact centers are becoming multichannel or omnichannel in that they provide a seamless experience through various channels of communication. However, to make this leap, its important […]

The post 4 Factors to Consider to Make the Most of your Website Live Chat appeared first on 3CX.

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