Making just one call on your desk phone may sound very easy. How about ten calls? A hundred then? After you really press those hard keys over and over again, not only a sore arm you’ll get, but a waste of loads of your time.
If You are struggling with managing sales, customer service, and customer support teams that need to respond to a high call volume, efficient call center software solutions can help streamline the workflow smartly and quickly.
PSTN, Public Switched Telephone Network, is a system that transfers communication through telephone lines. Since the 1800s, people no longer needed to send letters across the globe but could easily connect through fixed-line telephones.