Call Recording

The Cost of Not Updating a Healthcare Facility’s Phone System

Doctors, nurses and medical professionals alike know that, in healthcare, every second counts. Providing care for patients quickly and efficiently becomes especially important when tending to those in critical condition. […]

What Is Call Monitoring?

If you’ve found this article, you’re probably curious about the ins and outs of call monitoring– and you’ve come to the right place! We all know that call monitoring is used by companies all the time, but how, or why? […]

Top 5 US Toll Free Number Providers

What a difference a year makes! We’ve updated our USA toll free number provider comparison to reflect the most recent plans available in June 2019. […]

ISDN Switch Off – What the Future Holds for Your Business?

ISDN switch off is happening all around the globe. Deutsche Telekom AG is on its way to shut down all landline connections and the whole process is estimated to finish by the end of 2019. British Telecom also wants to retire ISDN by the year 2025. […]

5 Best Call Recording Providers for Call Centers

In this post, we’ve compiled the top 5 call recording software providers that can give your contact center the best call recording capabilities for your business needs. […]

Best Cloud PBX Solution for Small Business

AVOXI offers virtual PBX systems to companies around the world, servicing over 160 countries! […]

6 Signs It Might Be Time to Upgrade Your Phone System

If the old business phone system still works, there is no urgent need for an upgrade. Or is it?
No business ever wants to find themselves unable to meet customer needs due to an outdated phone system. […]