Avoxi: Is a Cloud PBX or On-Premise More Secure?
The growing number of cyber-attacks targeting businesses across the globe is landing IT leaders in the hot seat, forcing them to rethink and restructure their security strategy. Geo-political climates, macroeconomic trends and poor cybersecurity posture have created the perfect playgrounds for hackers. With organizations victimized in every size and industry, it’s easy to see why they’re growing […]
Avoxi: How to Choose Between Flex Partner & VoIP Calling Plans
You’ve done your homework and managed to shortlist a handful of VoIP providers.
Avoxi: 5 Problems with Multi-Carrier Phone Number Provisioning?
If you’re still requiring your IT team to track employee numbers and extensions with manual tools like spreadsheets, you probably have some very frustrated colleagues.
Avoxi: Are ‘Free SIP Trunks’ Really Free??
It’s true that you get what you pay for. And if a SIP trunk provider is promising free SIP service, buyer beware. While still common for even the most premium VoIP providers to advertise free SIP trunks, there’s usually a catch to it.
How to Protect Your VoIP Communications & Customers from Phone Fraud?
It’s not just businesses that can become phone fraud victims. Bad actors also deploy the scams above to reach unsuspecting end-users and extract sensitive information for financial gain.
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Avoxi: SMS Strategy Delivers A Complete Global Brand Experience?
See, text messaging offers boundless opportunities for global companies to effectively reach their audiences.
Avoxi: Reducing Total Cost of Ownership with Unified Communications?
3. Embrace Mobility
The cost of conversing with your customers isn’t measured in just equipment or maintenance costs but in the cost of recruiting and retaining staff. UC fits the remote (and nomadic) work trend perfectly.
Avoxi: Transform Traveler Satisfaction This Summer with the Cloud?
4. Keep Communication Channels Open
The speed of the cloud means that there is more opportunity to process communications between a business and its customers.
Avoxi: In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center?
Call centers aren’t just providing customer service – they’re transforming into value creation and revenue centers for growing businesses.
Avoxi: Swipe Right – 5 Questions to Ask Before Selecting a CPaaS Partner?
The beauty of CPaaS platforms is that they operate on pre-built (but customizable) applications to improve the customer experience.
