BMI-T: SA ICT Market Overview Sizing and Forecast 2021

Market focus

The purpose of this research study is to investigate major trends that impact the South African ICT market, including the key drivers and challenges that inhibit this market. The research study also aims to determine the size of the ICT market in South Africa, as well as the future outlook and market forecast expenditure over the next five years.

Key research components

Market sizing, segmentation and forecasts, key trends in pricing, competitive dynamics and technology and infrastructure availability. High level review of global market as context for local trends.


The report is a compilation of quantitative and qualitative information from a number of sources, and includes face-to-face interviews with leaders of various ICT organisations as well as online Industry and Market surveys in South Africa.

Table of Contents


Glossary and acronyms

Economic State of Play

  • South Africa GDP Growth Forecast

International ICT Market Trends

  • Global ICT spend
  • How Covid-19 impacted businesses
  • Factors that could impact 2021 ICT growth

General ICT Market Trends

  • Overall ICT Market Trends
  • ICT Trends

South African IT Market

  • IT Key Drivers
  • Overall IT Market Sizing
  • Hardware Market Dynamics
  • Hardware Market Sizing and Forecast
  • Software Market Dynamics
  • Software Market Sizing and Forecast
  • Services Market Dynamics
  • Services Market Sizing and Forecast

South African Telecoms Market

  • Overall Telecoms Market Trends
  • Overall Telecoms Market Sizing
  • Fixed Voice Telecoms Market Dynamics
  • Fixed Voice Telecoms Market Sizing and Forecast
  • Fixed Data Telecoms Market Dynamics
  • Fixed Data Telecoms Market Sizing and Forecast
  • Mobile Telecoms Market Dynamics
  • Mobile Telecoms Market Sizing and Forecast

Enterprise Research Survey Results

  • ICT Budget Changes 2020
  • Business Confidence

IT Market Survey Results

  • Local ICT Industry Study Methodology
  • ICT organisation respondent classification
  • Industry views on market ICT budgets
  • Expected ICT growth in industry vertical sectors
  • Expected ICT spend of clients in 2021
  • Expected ICT spend of clients in 2021 (continued)
  • Expected ICT spend of clients in 2021 (continued)
  • Expected ICT spend of clients in 2021 (continued)
  • Expected ICT spend of clients in 2021 (continued)

Research team

This study is led by Clinton Jacobs, Senior IT Sector Analyst, and Brian Neilson, Research Director and Telecoms Consultant. The BMI-T team has extensive sector experience in this field, having conducted multiple studies related to both the IT landscape in South Africa and the nature of business customers and related IT markets and industry developments.

Deliverables and format

  • Rich narrative PowerPoint descriptive document
  • A workbook (in Excel format)
  • Online presentation (in PowerPoint format)

Further information

For further information and details on how to subscribe to this research please contact Anita Mathews on 011 540 8000 | 082 466 2317 |

Sourced from: BMIT Blog. View the original article here.