Helping you build your authority

in the telecoms industry in SA.

3CX V16, Update 5 Hotfix


Due to a chain of events, a Debian 9 root certificate was removed in the latest library package of ca-certificates. Apple Inc. uses this root certificate for many of their services, one of them being the notification system (APNS). With the removal of this certificate, the trust between the operating system and the service is broken resulting in the failure to deliver chat messages and calls to iOS-based devices.

To note: The latest version 3CX iOS app has no reported performance issues. The failure to deliver chat messages and calls is in no way related to the latest version of our iOS app.

What’s in this Hotfix

This hotfix is for users who have already updated the Debian package. The hotfix inserts the required GeoTrust Global CA back into the trusted root store of the operating system.

Additionally, it addresses a time range issue for custom report ranges. Users will now be allowed to pick dates beyond the 23rd of June. The update applies to Linux and Windows users.

Install the Hotfix

Click on “Updates” in the Management Console’s Dashboard, select “v16.0 Update 5 Hotfix” and click on “Download Selected” to install this update on your PBX.

Alternatively, you can get v16 Update 5 for Windows or Linux:

View the complete change log and give us your feedback in our dedicated forum.

Sourced from: 3CX Blog. View the original article here.

Have you checked out the new website as yet? Benchmark your services against your peers, have a look at what your competitors are doing, get listed in the best Telecoms provider directory in South Africa, and advertise on the site to attract customers to your page where you can view page hits, respond to reviews, load adverts, and more.

Visit or jump to a leading comparison section:

Enjoy the site!