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3CX: Restore 1 Click Dial for Click2Call Browser Extension

Call out in one click when using the Click2Call browser extension. We have created a simple method to restore single click calling, to streamline the user experience.

Why the extra dialog?

3CX Desktop App - Chrome Extension

The Click2Call browser extension allows phone numbers on any webpage or CRM system to be ‘clickable’ sending the number to your Web Client or Desktop app. Currently, newer versions of Google Chrome and Microsoft Edge show an additional pop-up notification before showing the 3CX dial pad.

How to restore 1 click calling on Windows

To stop your browser from displaying the pop-up, follow the steps below.

  • Download our .reg file
  • Navigate to the download location and double click on the file
  • Click ‘Run’, then ‘Yes’, and finally ‘OK’
  • Close all browser windows and re-open

Once completed, telephone numbers will automatically parse to the Desktop app without the need to accept the browser notification.

Note: Windows system administrators can deploy the configuration change using a Group Policy Object.

How to download the Click2Call extension

To obtain the extension simply follow these links for Google Chrome and Microsoft Edge.

Join us in the 3CX Community Forum to tell us what you think!

Sourced from: 3CX Blog. View the original article here.