Changes ahead for Cloud Connector Edition and “Hybrid Voice” Connectivity

Last year we announced the July 31, 2021 retirement of Skype for Business Online. In addition to the discontinuation of Skype for Business Online, other “Hybrid Voice” configurations that depend on the service will require changes as well.
Organizations with hybrid Skype for Business configurations for on-premises Public Switched Telephone Network (PSTN) connectivity and online Phone System capabilities
Some organizations have split users between homed on-premises for PSTN connectivity and homed online for Phone System capabilities. Once access to Skype for Business Online ends, organizations will need to transition online users to Microsoft Teams and connect their on-premises telephony network to Teams through Direct Routing.
Skype for Business Online customers using Cloud Connector Edition to integrate Phone System services from the Microsoft cloud with their existing on-premises configuration (PBX, call centers, devices, etc.) and PSTN connectivity
As Skype for Business Cloud Connector Edition (CCE) was designed as a virtual on-premises deployment to bridge Skype for Business Online with a customer’s on-premises setup and PSTN connectivity, CCE will also retire July 31, 2021 along with the Skype for Business Online service. Once an organization has transitioned from Skype for Business Online to Teams Only, they can connect their on-premises telephony network to Teams through Direct Routing. To learn more about Direct Routing in Microsoft Teams, watch this helpful Coffee in the Clouds video.
If your organization uses Skype for Business Online as part of its voice and routing configurations, ensure you plan for the necessary changes in advance of the retirement of the service. Learn more about PSTN connectivity in hybrid environments and other flexible Microsoft telephony solutions.
See you on Teams!

Sourced from: Microsoft Teams Blog. View the original article here.

About Telecoms-Channel

Telecoms-Channel.co.za is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

Ericsson LG
Industry News

Ericsson-LG’s Key Trends Shaping the Future of Enterprise Communication

Ericsson-LG is at the forefront of transforming the business communications landscape. By harnessing the power of artificial intelligence, cloud technology, and robust cybersecurity, the company is empowering businesses to enhance productivity, streamline operations, and improve customer experiences.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!