Why UCaaS Isn’t Always the Right Answer

logo web 514 retina

As adoption of Unified Communications-as-a-Service (UCaaS) has grown, many organizations are continuing to rely on custom-hosted, on-premises, or hybrid solutions to meet their communications needs. For these companies, on-premises, hosted, and hybrid options provide a variety of benefits including lower total cost of ownership, greater flexibility and control, enhanced ability to integrate communications and workflows, and a higher level of reliability. As companies develop their go-forward strategies, they should look to implement solutions that best meet their needs, regardless of deployment architecture, and they should ensure that the solution they deploy today provides a clear path to where they want to be tomorrow.

IT leaders responsible for go-forward strategies should:

  • Evaluate their on-premises provider’s ability to support cloud integration and/or migration, including the ability to meet requirements for security, scale, reliability, and flexibility
  • Ensure that cloud solutions are capable of supporting complex customization to support digital transformation initiatives
  • Consider solutions that enable contact center interoperability to deliver demonstrable business benefit

 

Continue reading at Mitel.com.

Sourced from: Metrigy Blog. View the original article here.

About Telecoms-Channel

Telecoms-Channel.co.za is your one-stop source for the latest news and insights from the telecoms industry in South Africa, where you get comprehensive coverage of the industry and keep up with the ever-evolving market landscape.

Whether you need to understand market trends, identify new opportunities, or stay informed of the latest developments, we have you covered.

In addition to bringing the best news together, we have access to an extensive supplier network that makes it easy for any telecoms company looking to tap into new markets or enter the telecoms industry. Take advantage of our expertise and contact us today to find your next partner!

Other posts you might be interested in

BitCo Telecoms Sold
Bitco

BitCo Telecoms Sold

Link Africa has announced the acquisition of BitCo Telecoms, a move that strengthens their position in the South African telecommunications industry. This strategic acquisition expands Link Africa’s product portfolio, customer base, and overall network coverage across the country.

NEC Exit
NEC

NEC Exits On-Premise UC Market

NEC is making a strategic shift, exiting the on-premise PBX market outside of Japan. This move reflects the ever-growing dominance of cloud-based communication solutions.

Cloud PBX Solutions

Request Once, Get Multiple Quotes - Save Thousands!